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Customer reviews

Rating 4.8 out of 5 stars with 6089 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 299 Showing 5,961-5,980 of 6,089 reviews
  • Rated 2 out of 5 stars

    Only one bulb connects

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine for a couple months and the only one bulb was able to connect to the app.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good but product broke on days

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but plastic started failing and plastic ended up melting.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nanoleaf

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Nanoleaf light bulb model is supposed to be an upgrade from the previous model that’s been out for sometime, I have had problem after problem trying to connect these bulbs to my google assistant, my apple Home app, Amazon Alexa, these are the worst don’t buy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working didn’t even last the amou I paid for

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well its a pain. hard to cancle so thats all i can say

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Anant

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but probably worth it. Depends on how much service you need

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Copy of invoice with renewal not being done

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I renewed my my membership they had my information they said they renewed it but never attached the invoice so I could apply to my card I gave them. Just telling me it was renewed does not do it you need that plus a copy of the invoice so yu make sure amounts agree and no mistakes Bad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. I just don't like how the lights slowly turn off.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Love

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy protection on all my devices and purchases

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and to use. Definitely wold recommend to others.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This said that I had this warranty on a product until 2024 and they would not honor it because they said my total Tech contract expired or it was canceled that and I don’t even know.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible service and no communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible customer service and never purchasing appliances from Best Buy again. Installation & Protection program $200 is the worst and do not recommend. The company they use to install is horrible and fail to do their job. No trained employees to install appliances. Overall the worst purchase I’ve ever made and customer service.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Holiday purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and setup. Great price making this a must buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    n/a

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i cancelled this because i did not need it but if you do its ok

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad magnet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not a good magnet. It is not holding my iPad and skips.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best buy will not honor this

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy will not honor this, or make it extremely hard to actually resolve any issues

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best buy should be ashamed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think its a scam! It still cost me $100 and took 2 months to get the screen replaced on my spectre 360 2 in 1 laptop. Bestbuy should ne ashamed to even offer something like this but give less than poor service

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Best Buy failed to show up to scheduled installs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy failed to show up to 2 scheduled installation dates.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    BestBuy protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good assurance if something happens to my electronics

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    bad store, do not recommend to buy anything there

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a laptop in this store, it turned out to be broken and they took money from me for maintenance and did not return the laptop and I was left without money and without a laptop

    No, I would not recommend this to a friend