Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 6090 reviews
(6,090 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 1 out of 5 stars
Best Buy level of service decreased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.How can I feel safe using this for my newborn if you send the product opened and exposed. Do you not care about newborn health?
I would recommend this to a friendRated 1 out of 5 stars
Another Best Buy failure with the latest change
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are changing the plan and is a terrible thing for the customers
No, I would not recommend this to a friendRated 1 out of 5 stars
Cancel ASAP
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.didn't no i still had it, annual payments i have'nt made use of in years
No, I would not recommend this to a friendRated 1 out of 5 stars
Plan deficiencies
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It really stinks to pay a subscription price and then when service is needed, you have to pay 80% more.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad business
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy a protection plan. They have ways of not standing behind the warranty
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor reception
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its not 80 miles, can not pick up channels less than 35 miles
No, I would not recommend this to a friendRated 1 out of 5 stars
You can have it somewhere else for less
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Check it out You can have it somewhere else for less You can have it somewhere else for less
No, I would not recommend this to a friendRated 1 out of 5 stars
Useless plan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I get nothing except ads. I want to cancel this, but cannot figure out how.
No, I would not recommend this to a friendRated 1 out of 5 stars
Waste of money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is worthless if you do not have techs available to fix your appliances. I’m giving it 1 star because I can’t give it ZERO stars.
No, I would not recommend this to a friendRated 1 out of 5 stars
TotalTech is total joke
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Total joke. Cannot reach a real tech. On hold and passed around for literally hours. No one knows how to assist in set up of Firestick or Harmony remote.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not used yet
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot recommend without use (perhaps after future use.)
No, I would not recommend this to a friendRated 1 out of 5 stars
Hate the changes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.disappointed in all the new guidelines of the service ..more for less
No, I would not recommend this to a friendRated 1 out of 5 stars
Ripp off
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth your money. Its only good for two years then you can't even use it after that... what is the point???
No, I would not recommend this to a friendRated 1 out of 5 stars
double-check your receipts. They'll stick you!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't order this. They stuck it on my bill without me knowing!
No, I would not recommend this to a friendRated 1 out of 5 stars
No coverage
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not renew warranty was not worth the value. Expired
No, I would not recommend this to a friendRated 1 out of 5 stars
Protection
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't ask for it. I should not have it. Just make sure you know what you are getting.
No, I would not recommend this to a friendRated 1 out of 5 stars
Protection plan
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not worth it if you careful with your stuff. If youre careless then get it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Stay away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it when you have to pay service fees for replacement
No, I would not recommend this to a friendRated 1 out of 5 stars
Never buy from Best Buy again!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They will lie over the phone just to end the call! What is offered as compensation does not get honored !
No, I would not recommend this to a friendRated 1 out of 5 stars
Best Buy liers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a piece of useless Best Buy lies Best Buy are total lying promoters Beware beware beware
No, I would not recommend this to a friend