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Customer reviews

Rating 4.8 out of 5 stars with 6090 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 301 Showing 6,001-6,020 of 6,090 reviews
  • Rated 1 out of 5 stars

    Best Buy level of service decreased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can I feel safe using this for my newborn if you send the product opened and exposed. Do you not care about newborn health?

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Another Best Buy failure with the latest change

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are changing the plan and is a terrible thing for the customers

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cancel ASAP

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't no i still had it, annual payments i have'nt made use of in years

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Plan deficiencies

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really stinks to pay a subscription price and then when service is needed, you have to pay 80% more.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad business

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy a protection plan. They have ways of not standing behind the warranty

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor reception

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not 80 miles, can not pick up channels less than 35 miles

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You can have it somewhere else for less

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Check it out You can have it somewhere else for less You can have it somewhere else for less

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get nothing except ads. I want to cancel this, but cannot figure out how.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is worthless if you do not have techs available to fix your appliances. I’m giving it 1 star because I can’t give it ZERO stars.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TotalTech is total joke

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total joke. Cannot reach a real tech. On hold and passed around for literally hours. No one knows how to assist in set up of Firestick or Harmony remote.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not used yet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot recommend without use (perhaps after future use.)

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hate the changes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    disappointed in all the new guidelines of the service ..more for less

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ripp off

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth your money. Its only good for two years then you can't even use it after that... what is the point???

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    double-check your receipts. They'll stick you!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't order this. They stuck it on my bill without me knowing!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No coverage

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not renew warranty was not worth the value. Expired

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't ask for it. I should not have it. Just make sure you know what you are getting.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Protection plan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not worth it if you careful with your stuff. If youre careless then get it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it when you have to pay service fees for replacement

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never buy from Best Buy again!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They will lie over the phone just to end the call! What is offered as compensation does not get honored !

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy liers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a piece of useless Best Buy lies Best Buy are total lying promoters Beware beware beware

    No, I would not recommend this to a friend