Customer Ratings & Reviews

At this particular visit was literally asked to step to the side, even though l had an appointment, and the man began to help another customer, then went on his break and another person had to help me .. was in there over 3 hours with a scheduled appointment. I was picking up 2 items and was leaving one to be copied onto an external drive - just like l had done with the ones being picked up.

Always nice to have protection when making a big purchase

Every year I get the Total Protection plan and I can't tell you enough how glad I am that I purchased it. Even if I have a small problem, I call them and they fix it right away. No problem is too small or too dumb for them!

This protection plan is great have used their protection plan several times over the years. It is easy to use and good bargain.

Goes perfectly with my other kitchen appliances and gives the room a refreshing new look.

This is a great thing to consider when buying a product from Best Buy

Havent had the need for it yet but just like insurance, itll be great when needed

Outstanding product which supports all the operational capabilities I require.

Very good Nice friendly and always helpful when it needed

I rely on my Best Buy Account. I am a widow who is challenged by technology but the Geek Squad personnel always come to my rescue.

Extra protection gives me much piece of mind and even more benefits that make the cost so worth it

This is worth the money it has helped me out several times.

Helpful and able to answer questions. Very polite abs friendly

So far the membership has been very useful in the past. I have a bad habit of buying an item because I need it. However I will not use it right away. When I do use the item I purchase it might not work, or it is not the right item, either way I'm very, very happy I had purchased the membership because it was no problem taking the item back one because of the extended return period and two because of the coverage.

Just LUV LUV LUV the coverage under the "My Best Buy Total Renewal" membership (previously known as TTS-Total Tech Support). I recall my days with the Black Tie Protection Plan membership (from yeaaaaaars ago), which I honestly prefer; however, I will always enjoy the key focus of the membership: the customer service and coverage for all of my household devices.

Built my sons gaming computer and was given amazing advice on what items to buy to build

Best services you can get they will fix anything on the spot

Having the reassurance that I can get tech help is invaluable

This might sound silly but this is a must! The protection plan is always a safe bet!

Always good to get the warranty. You never know when you may need to use it.