Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6006 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 6,006 reviews
  • Rated 3 out of 5 stars

    Protection Plan

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this particular visit was literally asked to step to the side, even though l had an appointment, and the man began to help another customer, then went on his break and another person had to help me .. was in there over 3 hours with a scheduled appointment. I was picking up 2 items and was leaving one to be copied onto an external drive - just like l had done with the ones being picked up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Got ya covered

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to have protection when making a big purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Protection Plan

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every year I get the Total Protection plan and I can't tell you enough how glad I am that I purchased it. Even if I have a small problem, I call them and they fix it right away. No problem is too small or too dumb for them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is great have used their protection plan several times over the years. It is easy to use and good bargain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goes perfectly with my other kitchen appliances and gives the room a refreshing new look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great thing to consider when buying a product from Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great insurance

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had the need for it yet but just like insurance, itll be great when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product which supports all the operational capabilities I require.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Nice friendly and always helpful when it needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rely on my Best Buy Account. I am a widow who is challenged by technology but the Geek Squad personnel always come to my rescue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra protection gives me much piece of mind and even more benefits that make the cost so worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are good at there jobs. Always very helpful.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is worth the money it has helped me out several times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful and able to answer questions. Very polite abs friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You Need To Protect Yourself - Safty Net

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the membership has been very useful in the past. I have a bad habit of buying an item because I need it. However I will not use it right away. When I do use the item I purchase it might not work, or it is not the right item, either way I'm very, very happy I had purchased the membership because it was no problem taking the item back one because of the extended return period and two because of the coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LUV LUV LUV the coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just LUV LUV LUV the coverage under the "My Best Buy Total Renewal" membership (previously known as TTS-Total Tech Support). I recall my days with the Black Tie Protection Plan membership (from yeaaaaaars ago), which I honestly prefer; however, I will always enjoy the key focus of the membership: the customer service and coverage for all of my household devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Built my sons gaming computer and was given amazing advice on what items to buy to build

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best services you can get they will fix anything on the spot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Invaluable

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the reassurance that I can get tech help is invaluable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe Buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This might sound silly but this is a must! The protection plan is always a safe bet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to get the warranty. You never know when you may need to use it.

    I would recommend this to a friend