Customer Ratings & Reviews

The customer service was outstanding the lady was so helpful. She gave me all the time an attention. She was very professional.

Great! I have used it on a lot of different products that I have purchased through best buy. Put's my mind at ease.

Becoming a Best Buy member was the best decision I ever made.

To anyone buying electronics or appliances, I recommend purchasing a warranty or protection plan.

Left a review in hopes to win the $400 "lottery" from Best Buy, and only buy electrionics from Best Buy because of the extended warranty.

Removes any worry about problems that may arise. Love this feeling.

I will, from now on, always recommend getting TotalTech Coverage and additional warranties offered if needed above what TotalTech already provide as it covers so much more than what is purchased only at a Best Buy location, but has been invaluable to have available for ALL in home tech help with staff who are very respectful, engaged, pleasant and much more helpful and knowledgeable in addn to consistently going above and beyond their job responsibilities to help any way they can! Priceless merely for the added peace of mind!

So so nice my daughter love it and has very nice picture and the right size she like it

I love that all the electronics have protection for a few years

Peace of mind and ready assistance with any problems - what's not to loce?!?

Best Buy Protection plan has been of valve to me. I have bought many items at best buy and if there is an issue during the 24 months period I have had no issue returning the item for the full valve

This is a great deal with Total Tech Membership is amazing. I think you would be amazed at how it will come into play when something breaks. I had a robot vacuum that stopped working, and the Geek Squad couldn't get the parts necessary to fix it, so they refunded pro-rated the amount to go toward buying a new one. This wouldn't have been possible with just the manufacturer's warranty. So it does pay to become a Total Tech member.

Good deal helps save on hiccups if thr product is bad after purchase for 2 years

Get this this will save you from so much head aches down the road. I got it on my robo vac and when the motor stopped working and it stop suctioning the debris brought it back to best buy no question ask and they let us choose another vacuum and the remaining balance that we had they put it as store credit. All in all extremally happy with the customer service they provide.

BB took care of an issue within the time period of 2 years from the date of purchanse

I bought the Lenovo Smart Clock Essential and liked it so much a few days later I bought this clock -- the Smart Clock (2nd Generation) -- for my bedroom. I do not have to go to the other side of the house to get ask for the information I want. I can ask them about weather, distance to near by places, opening hour of a business, time of sunrise, time to get to a nearby city and much more. I had a Geek come to my house to set them up and teach me how to use them. The two clocks can coordinate so that a message given in one room can be heard in the other room.

It’s highly recommended for all to have this product with you Best Buy products

always always always get the xtra warranty geek guyz rule

Ok but very expensive for what you get but useful in some ways

The protection plan is well worth the money!! The Best Buy team is phenomenal. They are very responsive and truly provide topnotch support whenever needed.