Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6015 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 6,015 reviews
  • Rated 5 out of 5 stars

    Always good experiences when something goes wrong

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can you say: part of total tech subscription and comforting to have protection for just about anything. I have always had good experiences when something does go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech is great!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you base the majority of your shopping at best buy, it becomes an amazon level equivalent; better in some stuff, a bit lacking in others. Lacking is to be taken loosely though, as the only real con is the limited inventory in comparison, but thats not why you buy from best buy anyway. The perks, services, and warranties (and more) make it worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly protection

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought monthly protection plan on laptop & cell phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bonus of Being a Member

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a Best Buy Member has paid for itself with getting better prices and protection on items purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TRUSTED PROTECTION

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buys TOTAL PROTECTION is Fantastic. If you have ANY issues they will make sure you are a happy camper!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Product Protection Review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the Best Buy Total Tech service for my products purchased at Best Buy. It is a better value than purchasing insurance on each item. Best Buy always provided excellent service for my product repairs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    free Protection plans for Total Tech members

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a DVD player & got the monthly Best Buy Protection Plan (up to 24 months). I am a Best Buy total Tech member. So this is included with most items purchased that we used to have to purchase a protection plan for. The good news is that you don't have to pay extra for a protection plan that you may never use. The bad news is you pay a flat rate based on the original purchase price for each repair needed. So you may end up paying more than the old original protection plan cost if you have more than 1 repair for the item. Also, the flat rate repair bill amount may be before any coupons or Best Buy certificates you used at time of purchase. I was not able to find that out, yet. Free is good . I will have to do another review when I do use this protection plan, to see well if it works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, I never have any problems returning an item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Arlo for a couple of years, and it is a great doorbell, and easy to install. I'm upgrading the chime so I can have all Arlo devices integrated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nothing like have peace of mind when you spend money on your products. So if one of my products should stop working I don't have to be concerned with buying a replacement. I have saved much over the course of years buying Best Buy products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No need to "worry" about spyware or other internet type malware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get it for all of my electronic purchases. I have had to use it on two previous occasions and got a full refund or replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS fantastic Service. I have had nothing but great service as well as quick and friendly installation with Best Buy technicians/computer people/appliance people, etc. Really the best. Unless there is any massive change in the company, I will always shop here and use their install/services/warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help for Dummies (Computer)

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I buy has the warranty and not being that great with computers I have simple questions and I make an appointment and appreciate the time they take even if it is something simple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection plan is very good. it covers everything i would expect it to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service with the warranty repairs and replacements

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Member benefits

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love Best Buy and The Geek Squad they've been there for all of my technical needs as I'm not very tech savvy. And this so far and things that I bought and dismembered deals has pretty much paid for itself I love this program and I love Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secure Attachment Good Value

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tough find. Makes the transition from DB9 pin to device. Secure attachment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Winner

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monthly item protection... Would be nice to win a gift card. Always have a wish list when i walk into Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Orders

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful place, helpful with everything needed. Allquestions answered

    I would recommend this to a friend