Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 6015 reviews
(6,015 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great protection coverage!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The majority of your purchases get up to two years of product protection at Best Buy (need to keep your membership active of course). This gives you peace of mind for your purchases in case you need a repair or replacement for example.
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love having price of kind that Best Buy is there if need of item breaks ! Would buy again! Worth every penny
I would recommend this to a friendRated 5 out of 5 stars
Provides good customer svs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monthly protection is great best buy works well with customrs and make it easy for repairs and exchanges when a product fails. I will kepp my membership.
I would recommend this to a friendRated 5 out of 5 stars
Great benefit of membership
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The monthly Best Buy protection plan is a great benefit of Best Buy membership. It gives me comfort when buying items since I know that there is the 24 mo protection covering my purchase in case there are any problems.
I would recommend this to a friendRated 5 out of 5 stars
Protection is needed for today's toys
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need protection on all of your electronics these days.
I would recommend this to a friendRated 5 out of 5 stars
Thanks, Best Buy, for one of my favorite purchases
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best purchase I ever made! I’ve been self-employed for years and years & used to fix my own stuff. I finally got tired of not only being the owner/primary person, but also the “fix-it” person for everyone and took my products to the Geek Squad. It’s such a nice “don’t have to mess with that” anymore to be able to trust someone to take over that job without hiring additional employees!
I would recommend this to a friendRated 5 out of 5 stars
Geek out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always trust my electronics with bestbuy i shop here first for the protection plan
I would recommend this to a friendRated 5 out of 5 stars
Great Protection Plan!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a problem with my 55 inch Insigna a few months after i purchased it.I called my Best Buy Protection Plan and by the end of the week they had sent out a tech who adressed and fixed the problem!
I would recommend this to a friendRated 5 out of 5 stars
Good value
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Protection is always worth it. Came with my Best Buy rewards
I would recommend this to a friendRated 5 out of 5 stars
Solid Support
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good protection for all our devices. The support at Best Buy is actually pretty good. Everyone we've worked with has been super friendly and helpful.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Product Protection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought laptops which had 24 month protection due to being total tech member. One laptop had a problem . Made appt at store to check problem. Company fixed problem with less than one week turnaround. Was very satisfied with service and have not had any more problems with the laptop.
I would recommend this to a friendRated 5 out of 5 stars
1 Smart Purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buy far the best investment I have made in a long time! Do not leave your Best Buy purchases to go without it!
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Protection is great!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is great that all purchases are protected and no need to keep buying extended plans.
I would recommend this to a friendRated 4 out of 5 stars
Great at helping
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There to help whenever i have issues. Had several with my 75” tv and at one point an airfryer.
I would recommend this to a friendRated 5 out of 5 stars
It makes sense
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You are crazy not to be a Member to get the free warranty upgrades and even free install of some items.
I would recommend this to a friendRated 5 out of 5 stars
Tech Protection Plan
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Best Buy Protection Plan has given me peace of mind as well as discounts on all Best Buy purchases. I am very pleased with the Geek services I have used. It is worth purchasing even if you think you won’t need it. Its value has saved my much $ these past years.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Protection
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great asset and peace of mind to have this protection for my investments
I would recommend this to a friendRated 2 out of 5 stars
clients and/or members
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I placed an order through the Best Buy app that included 5 cameras. Part of the order was mistakenly set as store pickup, and I only received the items shipped to my home. Since I was unaware of the pickup portion, the system automatically canceled those items after 5 days. When I tried to repurchase them, the price had increased by $15 per unit, As a Best Buy member, I expected a more flexible solution or for the original price to be honored. The app checkout experience was not clear and resulted in a frustrating situation
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Protection
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a fantastic purchase that Best Buy has offered. Price is reasonable.
I would recommend this to a friendRated 5 out of 5 stars
Worth it!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been a great addition to my Best Buy plan! Super worth it
I would recommend this to a friend
