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Customer reviews

Rating 4.8 out of 5 stars with 6015 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 6,021 reviews
  • Rated 5 out of 5 stars

    Highly satisfied customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a computing or printer issue? Call Geek Squad. We have been Total Rewards members for more than five years and have never been disappointed or displeased with any service repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    need to contract with a better delivery team

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivery and instillation was a mess. I had to pay extra to have an electrician visit and properly install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Charging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful item, it satisfied all my needs in time for the holidays. BEST BUY is my favorite retail store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is tremendous value in best buy protection for all the items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection. I am very happy with my piurchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Service Plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best investments we have made. Covers everything bought at Best Buy without the individual plans. When needed service has quickly replaced the damaged item. You get an extra discount too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the service you must have. Just an extra layer of protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Prefer previous options but enjoy the service

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like pretty much everything BB has to offer their clients . Staff is exceptional to help us & we enjoy the richimond tx location as very easy to help such a wide radious in this area .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great plan. My phone broke and i had no problems with the claim. I got money instead of a new phone because they did not have it available. Thanks for the great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy total tech is worth the money since it automatically gives protectionon all devices including apple!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Here's Hoping

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I don't need to use it, but I've always had good experiences with Geek Squad in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AlexV

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy never disappoints anyone I believe my 1 ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I never have to use it but great peace of mind to have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product will recommend it for anyone who need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems to be a good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it for the Apple care. I wish Best Buy would have the option of T-Mobile plans when buying Apple phones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy's protection plan is always a must with my purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have if you shop at Best Buy Had to warranty an few items over the years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what I buy at Best Buy it is great to have the protection incase anything goes wrong with the product. The costs are reasonable and when you are spending a lot of money it is worth paying a little extra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this as a replacement for phone insurance and it's actually cheaper in the end and then the free shipping on a large items and installation will get you your money back and a return on your investment really fast but just as a replacement for phone insurance the return is worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It pays to get the protection as member

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plan as a member of Best Buy and it’s hassle free

    I would recommend this to a friend