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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5983 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 5,983 reviews
  • Rated 5 out of 5 stars

    Samsung galaxy S26 ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth phone, really bright. Fast and efficient and really light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best of membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have the guarantee of all your items, even those you buy from the open box. And if your partner buys one, you can associate it with your membership with the brevity of the attention that a customer deserves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Being a total tech member gives you Peace of Mind

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the extended warranties I received by being a total tech member. It's a really great benefit and a Peace of Mind Knowing that these Products that I purch are protected automatically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy, local store.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough good things about Best Buy, my absolute favorite electronic store! Every visit is a tech enthusiast's paradise, and I always leave with a smile on my face and a bag full of amazing gadgets. The knowledgeable and friendly staff at Best Buy are always ready to assist, offering expert advice without any hint of pressure. Whether you're a tech novice or a seasoned pro, they cater to all levels of expertise, making the shopping experience enjoyable and stress-free. The store's layout is well-organized, allowing me to easily navigate through the latest tech offerings. The variety of products available is impressive, and Best Buy consistently stocks the newest and most innovative electronics on the market. From cutting-edge smartphones and powerful laptops to state-of-the-art home entertainment systems, they have it all. One of the standout features of Best Buy is their commitment to customer satisfaction. The Geek Squad provides top-notch support, ensuring that my purchases are not only high-quality but also backed by excellent service. The extended warranty options provide an extra layer of confidence, giving me peace of mind for my valuable electronic investments. Additionally, the online shopping experience is seamless, with a user-friendly website that allows me to browse, compare, and purchase with ease. The convenience of in-store pickup or fast delivery is the cherry on top. Best Buy has earned its reputation as the go-to destination for all things tech, and it's easy to see why. Outstanding service, a vast selection of products, and a commitment to customer happiness make it my preferred electronic store. Whether you're looking for the latest gadgets or reliable advice, Best Buy is the place to go. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the protection plan that covers multiple projects and all at the same time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy-an understatement!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy-the name says it all. The service they provide is incredible, I couldn’t believe how simple to deal with Best Buy, how predictable their customer service is and that they are an exception to the fear that the extended service deal is a gamble. Best Buy has been there when I needed them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get price for everything that is covers can’t go wrong with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy things year after year for my family and they’re all protected. Phones, tablets, computers, etc., plus additional access to great deals, great service, and fast shipping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    “Best Buy Total Membership: The Ultimate Plan for

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Total Membership Plan is an excellent choice for anyone looking to get the most value and convenience from their Best Buy purchases. This plan offers a range of benefits that make it worth considering for frequent shoppers and tech enthusiasts alike. With unlimited Geek Squad support, members can rely on expert help with tech setup, troubleshooting, and repairs, providing peace of mind that any issues can be quickly resolved. The Total Membership also includes free standard shipping and exclusive access to special pricing and promotions. These perks make a noticeable difference, especially for members who frequently purchase tech or appliances, as the savings quickly add up. Another standout feature is the extended 60-day return window, which allows more time to make sure a product is the right fit. Overall, the Best Buy Total Membership Plan provides substantial value through tech support, savings, and flexibility. It’s a smart investment for anyone who regularly buys from Best Buy and wants both peace of mind and additional perks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Additional Best Buy Product Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately I have not had to use the extended protection as none of the items I purchased have failed or needed it but I appreciate the additional Best Buy Protection on products I purchase from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tyrandaddy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plan there’s no hassle when you use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A phone call away

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really nice knowing geek squad and best buy customer service was only a phone call away ready to guide and/or service thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy the warranty, it is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the protection it is well worth it especially if you have an issue towards the end of the warranty as I have done. I will always buy the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price of this protection is great for all the stuff I buy at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan is a Plus!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the Protection Plan pays off should you ever need to use the Geek Squad for repairs or should you need to make an exchange!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection Plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans had saved me many times, Best Buy has the best protection plans around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play Greek squad in store help. Excellent explanat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product allows in-store as they can help you fix problems and teach you how to do it yourself with laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The protection plan is peace of mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy protection plan has been useful and easy to use. I highly recommend the Protection Plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Package adquire

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be able to have a peace of mind in case any problem might arise with your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ALWAYS purchase Best Buy Protection on everything we purchase, electronics, appliances, etc.

    I would recommend this to a friend