Customer Ratings & Reviews

Need the protection a couple of times. True life savers for a screen and just funky behavior of the phone. Thank you Geek Squad

Great protection for a reasonable duration. I always feel better about purchasing higher priced items because of my membership and their protection plan.

I always get Best Buy Protection on the big stuff I purchase. It’s so worth it. You never know when Chaos will strike.

Love my new hp printer for work and home. Also, easy to use too.

Best purchase I made to cover all my products bought from Best Buy.

Protection is always great Haven’t had any complaints yet.

I normally don't buy these plans, but it has been great. Installed a TV, set up a laptop and I have used the geek squad a few times making this a great investment

Great protection plan give you a peace of mind to know that all your product covered with great customer. Total care plan is the way to go.

Bought the Chamberlain garage door opener back in May 2023 to replace the one that was not compatible with my T-Mobile 5G internet. After I installed it has worked without a flaw.

I've done two service calls on various appliances and each call was handled professionally and expeditiously. I didn't have to pay anything!

This is must to be protected!! Thank you to my membership

Very tech savvy? If possible invest in total tech its a one time fee for 24 months and covers all purchases made at bb even those out of store and you get free same day shipping they even offer discounted rates on certain products. It is so worth it. I love Best Buy.

Who doesn't like a protection plan? At first, I thought it was a waste of money until I had kids. I now add protection plan to every appliances I buy and it has helped me to save a lot of money.

I had to take advantage of the protective coverage when the volume went out on one of my AirPods. I was able to get my AirPod replaced. It was so convenient.

I definitely recommend adding this service to all your electronics

It’s well worth it. If you buy something somewhere else and it breaks within a year and you’ve let the receipt, Best Buy Total Tech will fix it. They took care of me neighbor and their microwave. So yeah, it’s well worth it.

Service is worth every penny, especially when things go haywire. Intelligent, courteous agents help even tech challenged geezers like me.

I renew my total protection plan every year for the last 10 years and it is the best thing that I have done for all my purchases with Best Buy.

I feel secure with this option for protection of all my products.

On any larger purchase I always get the coverage because with my luck something wild happen. It's worth it for the piece of mind