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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5280 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 5,280 reviews
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. Must have it for all products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently added the Monthly Best Buy Protection plan to cover my new electronics purchase, and I’m really glad I did! The peace of mind it offers is well worth the small monthly fee. Knowing that my device is protected from accidental damage, breakdowns, and repairs beyond the manufacturer's warranty gives me confidence in my purchase. One of the best aspects of this plan is the flexibility it offers. Instead of paying for the entire coverage upfront, I can pay monthly, which makes it much more budget-friendly. The up-to-24-month coverage is perfect, and I love that it includes features like in-home service, repairs, and even replacement if needed. The process to make a claim is smooth and hassle-free, with great customer service to assist along the way. Overall, this protection plan is a smart investment for anyone buying expensive electronics. It takes the stress out of worrying about potential issues down the road and adds a valuable layer of security. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must-have for any purchase. The coverage is solid, and Best Buy’s service is consistently fast and reliable - total peace of mind. The question is why would you not get it?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek Squad people are the best! All are professional, knowledgeable, patient and great teachers. They have been invaluable in getting me set up with a new computer and a new operating system. I don't think I could have made it without them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    REPAIRS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good plan for you items purchased Used it to fix my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection plan to have on your trusted device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad... There when you need them..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best things I ever did was sign up for Best Buy Geek Squad membership. Make an appointment for best service, but they even do everything they can to assist you if you are a walk-in... Great staff Great service. Knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best But Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are Best Buy members and get the extended protection at no cost as part of the membership. That is best way to go in my opinion.,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Best Buy total membership!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection program is great and a must have! Sign up for the total membership for great customer service and support!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes to the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the warranty is essential to making sure that you have functioning gear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TECH TEAM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So grateful for their help whether it's a little thing or a big thing with my HP laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It protects my products that I purchase and gives me peace of mind that they are covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best to have protection!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's protection plan is very easy to understand, they replace your products very easily if it's needed and just remember that accidents can happen so it's always best to have protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality protection. I’ve never had issues with repairs or replacement of items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never be without warranty. This is a must ifbyou have alot of expensive appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I recommend Best Buy for all your electronic needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for your mind.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth getting as it protects all your devices that could get protection and you get member deals, the amount I saved already have paid for my program purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always a great deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a Best Buy Total member for 3 years and the membership fee has paid for itself every single year. Best Buy is my "go-to" for all of my electronics, home appliances and photography equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection always covers it!!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To easy to be covered and for mental clarity in case anything wrong happens to your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection is a great sense of security for my products

    I would recommend this to a friend