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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5304 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 5,304 reviews
  • Rated 5 out of 5 stars

    Won't do without the Geek Squad plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the Geek Squad protection plan for over 12 years and it has been a huge help when we have needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the security of knowing that protection is close at hand. It's worth the money to know that you can get help when you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have addition

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for your buck. Can't go wrong with any protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not go without this for any of my purchases. So far it’s definitely been useful! My daughter broke her laptop days after she got it and I had no problems with a replacement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace and security

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you wsnt peace of mind when away from home or peace at night, ring door brll video will let one feel safe at all times!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves me a lot of headache in the long run. Great Christmas gift for the holidays

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    24 Months!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who can’t use up to 24 months of protection. Best Buy stands behind it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I renewed because of the quality from best buy and customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total member

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product good coverage covers an offer certain insurance and free shipping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy Protection is essential. I have used it before on other products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have it. Knowing there is extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is tops for knowledge. I do wish they would offer a complete repair plan covering parts and labor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad provides me with the protection I need if I have any problems with my product after the store warranty expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The staff are very helpful and provide very good s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff are very helpful and provide very good service. Frank Hunter It helped us a lot and we left very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Monthly Protection...and it works.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Monthly Protection...and it works. I'm just filling this out to get a gift card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dreamer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is one the best investments. They will even come to your home and set up your new computer. This service is top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks give the Best Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have called for a problem and Geeks responded in one day. Excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime a buy something at Best Buy. I know it’s covered by my protection plan. This plan has come in handy on numerous occasions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, thank you for saving my HP laptop!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection is very helpful. Geek Squad is easy to work with.

    I would recommend this to a friend