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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5304 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 5,304 reviews
  • Rated 5 out of 5 stars

    Great piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like making tech purchases now knowing that it is immediately covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The double billing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If this is service associated with the Geek squad the it has been doubled billed for 1 service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the peace of mind that comes with the protection plan. I love even more the fact that with Totaltech - this protection is included on every purchase I make!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best electronics protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection for all of your electronics. No one elses warranty compares

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Total Tech for over 5 years now and I love having the peace of mind in play for whenever I may need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mostly positive

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have rarely had issues with tech support. The only issues are sometimes that there is a language barrier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am totally satisfied with the monthly best buy protection. It saves money when an item breaks down and I am able to get the item repaired. It saves not just money but time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never heard of the protection and when I did it was a good choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product to have. IIt covered everything I need to keep my computer and print in good working condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the plan. The discounts are great. The tech people are great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire stick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was everything that I needed. As my other one went out. Was able to replace quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Best Buy Store

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The peiple are always so helpful and always knows what i need when I explain my problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have. You need one. Get it when you’re buying anything for kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who doesnt love the confidence of ypur items being protected in so many great ways!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy total tech membership worth it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad excellence- when I realized I was a Best Buy total tech member I got used to the warranty. Thanks BB!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase saved me a LOT of money on installation. Our new house needed a sound system, dishwasher, washer & dryer. I was relieved that I didn't have to pony up the extra cash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total protection warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product I love that bestbuy now includes this for total protection members is the most convenient and saves us money to the consumers I definitely recommend to buy at bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yet to use protection plan , but the discounts are good .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For products these days this deal is very nice keeps u peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of mind when buying gifts for the grandkids!

    I would recommend this to a friend