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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5283 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 5,283 reviews
  • Rated 5 out of 5 stars

    professional

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found the Geek Squad invaluable! Resolves and identifies issues, and gets me back to work quickly and efficiently. Gives me guidance and suggestions, with options I can easily choose from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fix the bugs other then that good purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time I have a problem it’s an easy fix with best. It protection just wish they would fix the linked accounts issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this for all of my devices and it is smart to have because of the amount of electronics I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Best Buy Protection!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their Best Buy protection is the best out there!! I've had other protection plans however Best Buy Protection plans are the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Southbay has the best staff

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came in with issues with my ipad they as i am a member or not go above and beyond. Id go no where else simply amazing staff and managers.They solve your issues and they are the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great offer for all products and a great benefit to the Best Buy Members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend getting the total membership it works well !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay covered

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total care is a lifeline. Glad I purchased the coverage. It’s like insurance on all my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent protection plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection plan provides great benefits including computer service and warranties on appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Media equipment protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love knowing we have equipment protection for our media room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep calm and Protect on.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS worth it. Protection plans at this price are a steal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great to have this insurance on most tech purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 would not trade this plan. Helps you out when you need them .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Forever Faithful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has been such a great deal for us. They have helped fix computer problems over the phone. They are always patient with us being older and slower to follow their commands. They can fix anything!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, Efficient, and Free with My Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought a new laptop and had the Geek Squad handle the transfer. They were fast, professional, and kept me updated every step of the way. Best of all, as a My Best Buy member, the service was completely free! Couldn’t have asked for a smoother experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan has great protection I love it ! Thanks BestBuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy protection is awesome never had a problem when needing something fixed and always excellent team members there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t recommend it more. This is the kind of thing we wish we had 100 years ago!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    zagg phone screen protector service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing. The Zagg replacement program has saved me many times and I could never do the installation as well or as quickly as the Geek Squad techs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection plans offer great value and peace of mind for todays electronics

    I would recommend this to a friend