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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5305 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 5,305 reviews
  • Rated 5 out of 5 stars

    A must buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must buy when you buy electronics , this is my piece of mind for the money I spend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    adequate

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with a refrigerator and was offered a $99 at home visit even though I have Total plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prepared

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always be prepared for what happens when you don’t expect it from your electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I got it working, it was fantastic. and very glad I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fantastic! Abu Dhabi do Abba do Abba Dabba do do do. The Flintstones with love this time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection. The best value for your buck!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks to Geek Squad Installers Aaron & Rolando!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection program is terrific. Also the home installation work done by Geek Squad techs Aaron and Rolondo was top notch. I would give them 100 stars if possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this along with the purchase of a washer and dryer. It is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the protection plans

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you ever wonder about getting the protection plan - just do it! Better to be safe than sorry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Invest

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment ever!!!! At first i wasn't sure if i should buy but after seening the benefits im glad i did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality work. Excellent service, We are delighted with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, knowledgeable, polite. Very helpful in explaining service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PEACE OF MIND

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the protection plan. Offers peace of mind if and when there is a problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BB Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. I usually do not need to use it but when I do, it is great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Renewing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Best Buy Protection member for years. Because Best Buy is taking away some of the member perks, I will not renew in 2024. I had to use the protection plan earlier this year to replace my Samsung Galaxy and was not happy. The phone was 1 month away from its 2 yr anniversary, and Best Buy only replaced it with a refurbished phone. When I pay $200 for a protection plan, and a significant deductible, I want a new phone. The customer service has been good, but I will look elsewhere for a Protection Plan.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly Best Buy Protection (up to 24 mo.)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad protection. I also have a outstanding Double Agent (Brian O'Dell) who comes to my home to do repairs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Father

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision I've ever made. I like when stores stand behind there product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I have not used this, it gives an extra layer of confidence

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech - Recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love there insurance. Because of this i constantly buy all my tech stuff at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection For All Your Products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Protection for all your products. We will always use Best Buy because of the protection they offer.

    I would recommend this to a friend