Customer Ratings & Reviews

So thankful for the Geek Squad and their protection for up to 24 months. Always glad for the added protection that comes with the tech membership.

Love knowing that our devices can be protected! We will always carry the total!

Love my 24 month total covaedge helps me relax about my products

The team setup the equipment so easily. No need to worry about trying to find the correct computer lanquage, just call the Geek Squad to save time and aggravation.

The Best Buy Geek Squad has been, and have always been very helpful whenever I require their assistance. The staff is very professional, kind and helpful!

I would rate Best Buy a solid 5 out of 5 for their exceptional services and high-quality products. Their team consistently goes above and beyond to provide excellent customer support, ensuring a seamless shopping experience. The wide range of products, competitive pricing, and knowledgeable staff make Best Buy a trusted destination for all tech and electronic needs. Their commitment to customer satisfaction and innovation is truly commendable. It's always a pleasure shopping at Best Buy!

I buy a lot eletronics and getting protection for everything with one price is great.

Good to know my investment is covered if anything ever goes wrong

This protection plan has given us peace of mind over the years and saved us money.

Very good, good quality. Fast checkout & good customer service

great to have the comfort of the tech support, if and when needed.

Picture is clear and bright, great deal for the money

Best Buy's My Best Buy Total membership, formerly known as Totaltech, has many positive reviews from customers, including some who say it's a game-changer and a hidden gem. The membership offers a variety of benefits, including: Discounts: Members get access to exclusive deals, members-only pricing, and discounts on installations and setups Shipping: Members receive free two-day shipping with no minimum purchase Tech support: Members get 24/7 access to Geek Squad tech support for help with their tech, no matter where it was purchased. This includes device help, simple repairs, tablet setup, memory installation, password resets, and more Protection plans: Members get protection plans that can help keep their tech running well, including up to two years of AppleCare Plus coverage on most new Best Buy purchases

Best Buy Protection Plans offer a valuable safeguard for your valuable electronic purchases, providing peace of mind and protection against unexpected accidents, malfunctions, and breakdowns. Designed to extend the warranty coverage and provide additional benefits, these protection plans are worth considering for your high-tech investments. One of the key benefits of the Best Buy Protection Plans is the extended warranty coverage. By opting for a protection plan, you can extend the manufacturer's warranty, ensuring that your device is protected against defects and malfunctions beyond the standard warranty period. This coverage is especially beneficial for expensive electronics, as it can save you from costly repairs or replacements down the line. The Best Buy Protection Plans also offer protection against accidental damage. Accidents happen, and having coverage for spills, drops, and other mishaps can provide a significant financial relief. With the protection plan in place, you can rest easy knowing that your device is covered even if an unforeseen accident occurs. Repairing or replacing a damaged device can be expensive, and the protection plan helps alleviate those costs. The convenience factor is another advantage of Best Buy Protection Plans. If your device malfunctions or breaks down, you can simply bring it to a Best Buy store or contact their customer support. Best Buy's knowledgeable staff and technicians can assist you in resolving the issue efficiently. Additionally, the protection plan allows for hassle-free repairs or replacements, minimizing the inconvenience and downtime associated with device failures. Best Buy Protection Plans often include other perks as well, such as 24/7 technical support, battery replacement, and product replacement options. These additional benefits can further enhance the value of the protection plan, providing comprehensive coverage and support for your electronic purchases. It is important to carefully review the terms and conditions of the protection plan before making a purchase. Some plans may have limitations and exclusions, so it's crucial to understand what is covered and what is not. It is also worth noting that the cost of the protection plan varies depending on the device and coverage options selected. Assessing your specific needs and considering the value of your investment will help determine if the protection plan is a worthwhile investment for you. While Best Buy Protection Plans offer valuable coverage and peace of mind, some users may find the additional cost of the plan to be a consideration. It is a personal decision that depends on your risk tolerance, the nature of the device, and your past experiences with electronic devices. Overall, Best Buy Protection Plans provide a comprehensive and convenient solution for protecting your electronic purchases. With extended warranty coverage, protection against accidental damage, and additional benefits, these plans offer peace of mind and help safeguard your investments. Carefully weighing the cost and benefits is recommended to ensure that the protection plan aligns with your needs and provides the level of coverage you desire.

Great offer, would recommend. Always easier to have something like this in place

It is worth the money having the extra protection to cover our 85” tv!

Always get protection for the unexpected. Go Total!

Much needed and glad I have it. I would say to get it if offered.

I appreciate the peace of mind with everything i buy at best buy bc of thia warranty. Plus the 60 day return extension is such a win. I use best buy with every electronic purchase bc of this. They also “go the extra mile” for you and “take good care” of the beat buy total members. Thier words and it rings true tbh.

As a member I have access to the benefit of the extended warranty at no charge. It has been useful on a few occasions where I had issues with an item. Support teams have always been professional and prompt in helping me resolve issues