Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 5285 reviews
(5,285 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 4 out of 5 stars
Peace of Kind, I mean mind!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am always able to go in with questions or call and get helpful advice. I love that the protection covers any of my purchases! Even when an appliance couldn't be repaired we were walked through the steps to get the parts, or even purchase a new one. Options were always given.
I would recommend this to a friendRated 5 out of 5 stars
Should’ve done it sooner!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you buy more than just a couple products a year, Best Buy total membership is the way to go! I wish I would’ve done it sooner, but I have the peace of mind that all of my things are covered via geek squad or extended manufacturing warranty and I have extended returns
I would recommend this to a friendRated 5 out of 5 stars
Kit Kat
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my new phone real well,but I can't seem to turn off very easy.
I would recommend this to a friendRated 5 out of 5 stars
Thank goodness!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy having the protection! It makes owning tech easier!
I would recommend this to a friendRated 5 out of 5 stars
Love our protection
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy our monthly protection. It is everything we hoped it would be.
I would recommend this to a friendRated 5 out of 5 stars
Fab Helpers
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely helpful in Store and in my home. Courteous, knowledgeable and respectful of our age
I would recommend this to a friendRated 5 out of 5 stars
Geek squad very helpful
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad at best buy are amazingvery helpful and knowledgeable. I have used best buy geek squad for a long time, even if its questions.
I would recommend this to a friendRated 5 out of 5 stars
Best service everytime
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek sqaud staff is the best. Very knowledgeable, patient, and always recommends what is best for my situation.
I would recommend this to a friendRated 5 out of 5 stars
Information
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do have to tell you all that the best thing about Best Buy is the yearly Protection Plan is the best, because anything you purchase in Store is cover and you don't have to worry about nothing at all. Customer Service are the best when you call for information about any product you purchase in store. I been with Best Buy for years now and I can't complain or worry of any protection plan. So do y'all a favor and be smart about it and purchase your protection plan and have no worries of anything you purchase in store. This customer is Happy 100 % ! Plus if you think about it. those Protection plan you purchase last only for 2 years and with yearly Plan as long as you keep paying the yearly plan is protected as long youo keep paying the yearly plan. Think about it where else would you this services at. No where else but Best Buy.
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought extra protection for our appliances and cell phones.
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything I have bought has been amazing and the warranties that came with all my purchases have been awesome as well. And great costumer service at the store.
I would recommend this to a friendRated 5 out of 5 stars
Protection Plan
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The protection plan makes life a little better knowing Best Buy is there when/if i need them.
I would recommend this to a friendRated 5 out of 5 stars
Worth the investment.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Always resolves the issue. Taught me how to resolve one issue myself. Worth the investment.
I would recommend this to a friendRated 5 out of 5 stars
I like this option
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this option it’s always a good thing to have
I would recommend this to a friendRated 5 out of 5 stars
Budget-Friendly Security for Your Devices
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Monthly Best Buy Protection plan proves invaluable for individuals in search of adaptable and cost-effective device coverage. With its month-to-month subscription model, it guarantees continuous protection without the need for a long-term commitment. This plan extends warranty coverage, safeguarding my purchases from unforeseen accidents. The convenience of monthly payments accommodates my budget, delivering peace of mind without straining finances. Best Buy's responsive customer service and straightforward claims process add to its overall value. For those emphasizing financial flexibility and uninterrupted device protection, the Monthly Best Buy Protection plan emerges as an intelligent and pragmatic option, ensuring affordable and continuous peace of mind.
I would recommend this to a friendRated 5 out of 5 stars
Awesome Product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product. Awesome finance. Awesome service.
I would recommend this to a friendRated 4 out of 5 stars
Glad it’s included with tts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad it’s included with total tech otherwise not sure it’s worth it.
No, I would not recommend this to a friendRated 5 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the geek squad protection plan. This has been the best program for family. Easy appointments and great customer service
I would recommend this to a friendRated 5 out of 5 stars
Happy with it so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best choice for frequent buyers to protect all in one go instead individual plans
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Warranty
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic! Good products at a fair price. Well done.
I would recommend this to a friend
