Customer Ratings & Reviews

Really like the total tech protection program will renew

I have used these guys it seems like forever and I have never been disappointed by their service.

Best buy protection, just in case! Total Tech.....

This is very expensive and they can change what they want as far as warranty but, they have to give you notice first...overall it is good because everything you buy automatically is warranted within the time period and it is renewable when the 2yrs is up...

I am fairly accident prone so having the chance to return my headphones everytime they 'malfunction' is amazing.

This is so good to have that piece of mind when I get any new technology. 10/10

Both my husband and I have used this service and find it well worth the cost. We can regularly service our computers under this service and the Geek Squad have been always very courteous and helpful no matter what problem we bring to them.

I liked the comparison feature. Iy was very easy to compare.

Great value as a My Best Buy Total member. Worth the annual fee!

They have excellent service and replaced anything I had trouble with

Have come like the ease of mind with the Total membership

Here's a shorter version of your review: --- ### My Review of Best Buy’s Monthly Protection Plan: I bought Best Buy’s **monthly protection plan**, and it’s been worth it for the peace of mind. It covers accidents like drops and spills, plus hardware issues, and the **24/7 support** is a huge plus. I had to call once, and the process was super easy with great customer service. The monthly payment option is convenient, and it’s reassuring to know I won’t face big repair bills if something goes wrong.

Wish they had their older Best Buy rewards program that ties in with the Credit Card. Now I have to buy my status. :(

I love adding protection to all my pitches from best

This was kind of a no brainer for us because we are not very computer literate, our kids are grown and moved out and if we have problems, this is our way of having some help available first hand. It covers 3 units, which is also helpful since we bought a new printer as well, so now everything is under the same safety umbrella. For us, that is huge.

These guys always give me great service, spend time explaining what is going on and answer all my questions. The work is always top notch.

Best Buy’s protection plan gave me real peace of mind. I didn’t have to stress about accidents or defects—just used my device freely. When something went wrong, they took care of it quickly. Knowing I’m covered lets me enjoy my tech without constantly worrying about what might go wrong.

I have always had good customer service with the Geek Squad for over 20 years. Thank you Geek Squad!

Great Service... Always Great people to deal with...

I buy all my electronics from Best Buy I've never had a problem with them My total warranty helps me a lot with my purchases knowing that I have protection. Thank you Best Buy on the alerts of the purchases for the lower prices. Keep up the good work