Customer Ratings & Reviews

No problems with this service. I hesitated to buy it but it turned out to be worth it

Exchanged a laptop. No problems. Service was exception and courteous

A great deal, great value for a little piece of mind knowing my devices i purchased the plan for are protected. Well worth it.

Its the best all around tv to match up to all competitors.

They work great and always has a great solution to my problems.

I bought this device because I was having WiFi problem… it’s super simple to install, (takes five minutes), and works super well… I’m extremely happy with this product…

I’m very happy with Geek Squad. I’ve been treated fairly and courteously.

This warranty I believe is a very good idea to have, we always have are computer and laptop antivirus updated, and any of the other purchases we have made through Best Buy are all covered

I love having this piece of mind Best Buy warranties have saved me many times

I would always recommend the protection plan you can never go wrong with it. It’s a great plan.

Best Buy Protection gives me peace of mind! Knowing my device is covered for up to 24 months against accidental damage, defects, and even normal wear and tear is a huge relief. The claim process is straightforward, and the customer service has been helpful. Definitely worth it for expensive tech like gaming laptops!

I HIGHLY RECOMMEND THIS PROD! ESPECIALLY IF YOU ARE NOT TECH SAVY!!

I have found the Geek Squad to be very helpful whenever I see them

Professional, fast, quality service! They have always been able to help us!

I will only buy appliances at Best Buy because of the protection plan they offer!

I’ve always received courteous treatment whenever I have had a problem. The Geek Squad can fix anything!

Have used service for a number of years. Computer and Iphone updates for scans, viruses and bugs have been a major benefit.

I have best buy protection for several years, I have used it several times. I think it is worth the annual fee. It is nice to know that my purchases are protected and the Geek Squad team is very friendly and knowledgeble

I received a warranty with all qualifying purchases and they have paid for themselves already.

Having purchased the 24-month protection plan from Best Buy for several products, I wanted to share my thoughts and experiences with this extended warranty program. Best Buy's 24-month protection plan typically covers defects in materials or workmanship after the manufacturer's warranty expires. It often includes coverage for accidental damage, mechanical failures, and in some cases, battery replacements. The specific coverage terms vary depending on the product. Considering the cost of the protection plan and the covered items, I found the 24-month protection plan to be a valuable addition to my purchases, especially for higher-priced electronics or appliances.