Customer Ratings & Reviews

Get the plan on whatever your buying,has helped save money on additional expensives.

This is an insurance policy for me. It has come in very handy and saved me a lot of money.

I got TOTAL PLUS, the best protection plan they offer it's unreal. I purchased it, and in a month, I purchased 2 83" LG G3 TVs with no extended warranty because I get an automatic (COVERED) 2-year protection with TOTAL PLUS. My rear speakers (COVERED), and My 2 sound bars (COVERED). IF THE GEEK SQUAD CAN'T FIX YOU GET YOUR MONEY BACK. DID YOU HEAR ME, IF THEY CAN'T FIX A PROBLEM WHILE YOU'RE COVER UNDER THE TOTAL PLUS PACKAGE YOU WILL BE REFUNDED! WHAT'S BETTER THAN THAT...

My Best Buy Total is something I preach about everyday. The peace of mind you get with the purchase is unbeatable. Everything you buy will have protection on it, from big appliances to small things. Member pricing, access to GeekSquad 24/7 over the phone or online and free to me at the store if I bring in my device. Extended return policy. all you need to do is give your phone number when purchasing and the products will be linked to your profile. or be signed into your profile online. So many pros come with this price and i cant help but say its worth it 100%.

Great Customer service and amazing protection for all products I’ve purchased

Having 24 months of peace of mind is worth every penny! Best buy helps with any and all issues you may face with the product. It’s a need.

It is so worth the money to have all your tech covered under one plan and it so simple to to utilize the protection plan.

The only complaint I have is that when everything was transferred from my old laptop, when I start it up it does not say my old settings which were ( James & Rozanna ) it now just says owner.

I am safe after bestbuy plan membership its make me completely secure

I am beyond grateful for my protection plan that I have purchased for my devices bought from Best Buy. I feel safe and exude knowing my devices are covered.

I experienced a collision with an 18-wheeler, and my $2600 laptop, which was in the car with me, suffered irreparable damage. I was emotionally shattered; not only did I lose my car and narrowly escape personal harm, but I also lost my laptop—my source of income. It wasn't until I recalled having protection that things took a positive turn. I took my laptop for assessment, and they provided me with a store credit equal to the full $2600. I cannot express enough praise for the quality of the protection they offer! It's truly valuable. When it comes to electronics, Best Buy is the exclusive choice for my shopping!

Anna on the call center made my issue look like a mosquito bite solved and honest

Thanks for having geek squad to help with my computers to my tv’s.

Great overall service. Only issue is I wish tv mount installation was still included.

Helps to resolve whatever our issues are with electronics.

Arlo cameras work great employee was informative and courteous.

This protection worked great for me. Had a laptop that was covered, and the hinges broke and sent it in for repairs. They said replacement, gave a full refund and I replaced with the current laptop purchased with the refund.

haven't used it yet due to the recharge cycle needs.

I love having Gee Squad protection on everything I purchase from Best Buy!

Ease of mind knowing when i have issues help is there.