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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5286 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 5,286 reviews
  • Rated 5 out of 5 stars

    Techs great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad quality assistance, appointments, professional techs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best protection for your computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product has the hogh quality for anyone to trust it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad always comes through for us when we need something a little extra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great thing to invest in of you dont have protects. All products that you buy rom Best Buy. I would highly recommend highly recommend getting this if you do alot of shopping at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s included use it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a perk of being a total reward member fortunately over all the years I’ve not had to use it but it’s there if I need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really quick turn around and able to fix my issues. Only complaint is that they didn't look at 2nd part of my issue with my laptop once. Charging port is still finicky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to use their protection plan on several different occasions on different products. Never had any problems dealing with the staff at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Súper

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Súper buena la garantía, cualquier problema vas a la tienda y te ayudan al momento

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impecable Service, Wouldn't Think Twice!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to the quality of the products I purchase at Best Buy, I RARELY need to utilize the "Best Buy Protection Plan"; however, when I do need assistance, on ANY LEVEL, they are there for me. Simply stop in the nearest store, tell them whats going on and they are able to show me where I am going wrong, get it fixed w/ in 24 hours or honestly, they simply take back the defective item and have given me a new one straight off the shelf! Amazing service, hightly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership benefits that are worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy electronics and value peace of mind just get this… we buy all our electronics through Best Buy and this program is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Washer Warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a GE - 4.8 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer w/ UltraFresh Vent System & Microban Technology - White, and a warranty to cover it for 24 months. Good to have since most service calls are $125.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% recommend!!!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never have too much protection! And with total tech- a lifetime of it! Whether it’s a repair, complete replacement or it’s been stolen- covered!!! Wouldn’t make a purchase without it!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK, if you're a Total member

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an OK boost to Total benefits, but often too expensive for a standalone investment. Unless it's something high-value and high-risk for replacement, I would avoid it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Protection Plans are Worthwhile

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plans are a lifesaver at times. They usually pay off in the long run.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection with membership. Love being able to extend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life will never be the same!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never purchase another item without the protection plan 10 out of 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could not survive without it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy so I always buy the protection plan. They have saved me on many occasions with several different electronic devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perks with this are fantastic. Saved big bucks on my NFL Sunday Ticket as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was installed to .my satisfaction. They explained the setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms Tucker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    True to their word, Best Buy Total Tech policy replaced the item without questions and quickly!

    I would recommend this to a friend