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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5287 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 5,287 reviews
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best device ever. I personally enjoy it. It has great sound, great microphone and well even though it’s big I do enjoy its size and how it’s made. My old Alexa I used to put dumb stuff on it because it was flat, but now that it’s round I’ll be force to not put anything on it. To just get to the point it’s an amazing device and I recommend this device to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product and the People in there was Friendly and Nice. Best Thing that ever Happen

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy total membership is great, you automatically get 2 years coverage at no additional cost and other discounts and perks. However, if you cancel your membership before your 2 tears are up all the products you purchased under the protection plan are no longer protected. I cancelled my husbands membership after he passed away not realizing the end result and could not get it re-instated. Read all the fine print.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a must if you buy a lot of items, and it helps cover things that the regular warranty doesn't cover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan, no questions asked, no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy’s protection plans. Never have had an issue with them helping when something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works! Total Membership so far so good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    **Monthly Best Buy Protection Review** The Monthly Best Buy Protection, which comes free with my Total Membership, is fantastic. I used it once for a speaker, and the process was incredibly simple—they just replaced it on the spot. It’s a great benefit that adds a lot of value to the membership. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for any accidents that happen. you can never be too careful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    protection plan for my ring camera. hope i dont need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An excellent!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found myself consistently using this for the past 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for itself

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to purchase as I am not a fan of long term commitments. What changed my mind was a service I wanted was included if I purchased this. For a few dollars more, I was in the club. Then shortly thereafter, I needed a printer and got the special pricing for members. With the savings I was able to get off of the printer, it was equal to the price. For me it was a good investment for that alone and future purchases will increase that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always need protection for all my products and best buy never lets down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr rocky

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and very nice people and dedícated to serve to costumers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but somewhat expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have. I have used it on multiple items. Somewhat costly though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Protection Plan includes anything purchased at Best Buy for any reason, they will diagnose the item and fix for free but parts aren’t included for repairs. Good for computers, phones etc. worth the money if you are prone to breakdowns or have kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used for the first time for headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy made it easy to return the broken set. They prorated me about 30$ and have me 120 store credit. Got the same pair back, and the current sale at the time was 99$.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item. Would recommend to my family and friends. I will definitely purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this protection! It’s well worth it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Service Protection is the best thing you can buy for all of your electronics. I’ve saved hundreds on protection for all of the products I’ve purchased at Best Buy with only one monthly fee. I couldn’t be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy a warranty or protection plan.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend purchasing a warranty or protection plan for electronics and appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value I love the protection that it provides. Gives me peace of mind with my electronics!

    I would recommend this to a friend