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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5290 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 5,290 reviews
  • Rated 1 out of 5 stars

    One design of Ring should be recalled.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Ring Camera works great However the power adapter is not. Indoor/Outdoor USB-C Power Adapter for Spotlight Cam Pro and Stick Up Cam Pro - Black - US/NALA In 7 months, two power supplies have failed. The first lasted about two weeks, the second lasted 8 months. After the first power supply failed, it took me two phone calls and close to half hour of my time proving that the power supply was dead. While I was on the phone, Ring insisted that my 70 years of working with electronics was not sufficient, They had to diagnose the failure. While on the phone, plug camera into Ring power supply (camera is a USB C connection). No camera. Plug camera into my phone charger, camera works. Do this back and forth a few times before Ring would admit that the power supply had failed. I cannot recommend this product. The rest of my Ring cameras are good designs and running strong.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection Plan = Peace of Mind

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We rely on our devices and have peace of mind knowing that the Geek Squad can either resolve an issue by phone or in person by appointment. They are knowledgeable and easy to work with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend on major purchases. Just gives piece of mind in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty !

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your time buying a warranty for each item just purchase the total tech member you won’t regret it ! It has saved me A LOT OF MONEY!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best Buy total

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy Total Tech, it makes me feel safe with my items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I vary rarely rate protection plans but this one saved my xps butt. My board fried and the dell support replaced with the wrong processor, but the manager used the plan to get me a brand new laptop. Also the apple care rocks too that comes with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy tech forever!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t beat the geek squad with this warranty to go along with my products it is automatic on other purchases when your a member I recommend to any one looking for quality support prices and equipment with protection at affordable price and return on membership cost!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is so worth it. Especially when you break a product and they replace it for free, $0 down (depending on item) and they give you the same item brand new in the box!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection Plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always purchased the Best Buy Protection Plan with all of our laptop computers. Piece of mind knowing we are covered if the time comes that we have a problem with our laptop that we cannot correct ourselves. Making an appointment for service has always been easy to get and very reliable. Very satisfied with our annual plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Incentive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thing to have and free with purchase. You know your covered for two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AlexV

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the best store to me and family. Go there anytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with our protection plan and the Geek Squad services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Magic Mouse is fast and easy to use. Ir saves me time. I am more productive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent coverage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t have to worry about equipment failures. Geek support is exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROTECTION

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE SERVICE IS ALWAYS VERY PROFESSIONAL AND WELL DONE VERY PROMPT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan and service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent plan! We have had to use this service for an emergency situation with a product and someone was able to come out practically immediately and serviced us very quickly. This is well worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a must have. It pays for itself. I wint be without it agaun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly Best Buy Protection Helpful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful to have the Monthly Best Buy Protection offering peace of mind for my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vivir en paz

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ES UNA TRANQUILIDA TENERLO ,RECOMIENDO INVERTIR TU DINERO YA QUE COMPRARAS LA PAZ EN TU HOGAR

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Total Tech feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it comes with Total Tech! It is automatic protection that you don't have to think about.

    I would recommend this to a friend