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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5293 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 5,293 reviews
  • Rated 5 out of 5 stars

    Service and support

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and support ease of service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have an iPhone 11 Pro, it's definitely worth upgrading. From 5G to a brand-new processor, larger screen, multitasking features like the Action button and Dynamic Island, and a superior camera, everything about this phone will feel new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never use it before, but is absolutely necessary for extra protection in all your devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Plans

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy stands by their protection plans, and they're worth purchasing. I have experienced failures of electronics in the past, and the Best Buy team were great at finding a solution for me, either repaired or replaced the items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added coverage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I have the coverage. It is comforting. To know that I can bring it in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy Totsk Oritection pksn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I purchased and renewed my Total Protection plan! It has saved me at least two times already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose buy buy because of this feature, hate to need it and not have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy and well worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been a best buy total member for 2 years now and i love it. Doesn't have to pay full prices on a lot of items. All of my products are protected by warranty and apple care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend Best Buy‘s warranties. Their customer service when using them is always amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty good I used the repair part once and got it fixed but I was not impressed or happy with the geek squad people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plans at bestbuy are always amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan. Best Buy has the best plan in all retail. They do not make a fuss if a device breaks. It is very easy to get everything fixed or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need to have it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent plan. Definitely worth having it. It protects you from any damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my protection! Absolutely recommend having on all products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rewards

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like when I have a lot of rewards that I can spend on buying something at best buy online shop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What piece of mind for all if our purchases. This has saved us hundreds of dollars over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great perk with the Best Buy Membership. Less worry about possible product failures during warranty period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazinggggg product definitely a stress reliever for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mobile charger

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portable charger is great it has saved my but several times now. The warranty is really nice to have it’s a good peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Common sense buy like that,must buy a policy if anything happens. Believe me you never know. Like i just bought a 65' Samsung 4K TV and my kitten jumped up tv split on one side.

    I would recommend this to a friend