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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5294 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 5,294 reviews
  • Rated 5 out of 5 stars

    Very satisfied with this plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve not had to use this often, but when I have, I found responsiveness to be excellent. The Geek Squad is a very good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good assurance the TV will be in service for long long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection along with total tech. So much

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    protection plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great additional protection plan for electronic devices. good for discount on products and services as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What used to be Total Tech, now called My Best Buy Total, is worth every penny. Every purchase I make is protected, and it gives me peace of mind to know that if something goes wrong, Best Buy will be there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LifeisGoodToo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a long time Best Buy Customer and have used Geek Squad on many occasion. Geek Squad Techs are timely and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the total membership and the 2 year protection profram is awesomely great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cool

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really cool!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for the price. Good quality color prints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tot Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best buy total protection plan is an outstanding value!...one plan covers all you purchases and in walk in and toll free to the Geeks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sj

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its worth it to become a member. Great service. Never had a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection and the extended return time. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excennt

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, made it easy for me! Would do this all over again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is comforting to have the protection. Even though we don’t expect to use it based on the quality of products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring doorbell installation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my ring doorbell and two additional cameras for my system. They set up my iPad and iPhone so I can monitor my equipment. They are very professional and helpful. Thank you geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its helpful to have when something goes wrong and saves money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect this house

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly enjoy using Best Buy protection plan. It’s a lifesaver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total Tech is amazing.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Total Tech is absolutely an outstanding product and worth every penny, the amount of savings is insane, and the included protection plans are hard to beat, plus the additional perks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart dishwasher

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really quite and the smart features are awesome newly installed and loving it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Best Buy membership. I have saved over $700 this year on protection plans, discounted items, and computer repairs. If you use Best Buy semi regularly then this is a no brainer.

    I would recommend this to a friend