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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5303 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 5,303 reviews
  • Rated 5 out of 5 stars

    Worth It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service at Best Buy is always great and I appreciate the opportunity to have the service plan opportunity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All products.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Things go wrong with devices, and I am not technical. I can always count on the technical support staff at Best buy. Its well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They follow through on the promises and deliver. Very grateful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It protects all my appliances and electronics I couldn’t ask for more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service with the protection plan, worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just awesome and works great. Very convenient and have not had any issues so far. Will recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pays for itself

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pays for itself. well worth it for all your tech fixing needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I purchased the protection in case anything happens to my product. I have no doubt that when I need to use it, it will be easy to access

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return simplified

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service on my returning an item previously purchased! Easy and very courteous associate. Love being a BEST BUY MEMBER!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to have the peace of mind of this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply love this service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply love it. I have not had to use it for warranty work, but, extra time on returns. Give me a chance to USE the items I have bought to really see if they are good. Allows me to write reviews on items I have time with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra cost. Great peace of mind. Warranty and service if needed is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glass screen protectors

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I go through about six a year with free replacement. Best Buy puts it on fir free and have broken on them twice. So I got an immediate new one free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this option when Geek Squad tore down my computer and we reinstalled all my stuff. They helped me like five days straight to get everything installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security assurance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in a wheelchair so it’s important for me to have someone there to assist on installation and repairs. Very comforting to know I can depend on Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great plan to protect your purchases. Covers a lot for minimal cost. Would not go with out it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek squad warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best in class, we love it. It’s hands on with the geek squad and no BS like with other warranties from Amazon or any other online store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hurts when you buy it but makes you happy when you have it and need it. Just get it. Trust me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    RETIRED

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LITTLE SLOW IN GETTING SERVICE TO YOUR HOME ???? DONT RECONMEND CALLIN ONLINE SERVICE THAT ???? DONT KNOW WHO YOUR GOING TO GET ...HAD 1 PERSON TRY TO RIP ME OFF BUT I STOP HIM AND CALLED BEST BUY TOLD THEM WHAT HAPPEN SO THEY TOOK MY COMPUTER AND SEEN WHAT HAPPEN ...I DIDNT PRESS CHARGES BUT THEY FIRED THE GUY WHAT I WAS TOLD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, with all the phones I buy it saves me money on warranty purchases.

    I would recommend this to a friend