Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 5303 reviews
(5,303 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
HAPPY CUSTOMER.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EXXCELLENT PROTECTION PLAN, MUCH BETTER THAN COMPETITORS LIKE NORTON AND MACAFEE.
I would recommend this to a friendRated 5 out of 5 stars
Protection Plan
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The BEST option when purchasing large or small ticket items. Love the benefits.
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I shop at best buy because of the protection plans. Worth the cost.
I would recommend this to a friendRated 5 out of 5 stars
Great investment
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection dropped my tablet,screen cracked and they fixed for only 50.00
I would recommend this to a friendRated 5 out of 5 stars
Worth Every Penny
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having been very disappointed by some product and devices that are very complicated to set-up this Protection is the only way to be sure you will get accurate honest advice and help to get the best from your device.
I would recommend this to a friendRated 5 out of 5 stars
Support
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When ever I need help with a product the support team is always available
I would recommend this to a friendRated 1 out of 5 stars
AT&T cordless phone and dishonest employees!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They changed my return date from January 31, 2026 to January 15, 2026 on the website but I printed the receipt and have the original paperwork. Someone was supposed to call back and send a return shipping label, That was 3 days ago. They have a bunch of dishonest people working for Best Buy and are very rude and do not want to help.
No, I would not recommend this to a friendRated 5 out of 5 stars
Give yourself ease of mind
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will always recommend getting the Best Buy protection. Ease of mind with electronics is huge and the Best Buy team always stands behind it. They are awesome.
I would recommend this to a friendRated 5 out of 5 stars
pretty good pretty good pretty good good good good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.pretty good pretty good pretty good good good good
I would recommend this to a friendRated 5 out of 5 stars
Great shopping experience
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints Best Buy is simply the best I will recommend them for anyone.
I would recommend this to a friendRated 5 out of 5 stars
Automatic purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent program for reassuring customer of reliability of product. Helpful to have a specific resource if/when a problem surfaces.
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it seems to be very beneficial via pricing advantages, customer service, etc
I would recommend this to a friendRated 5 out of 5 stars
Great plan for speakers
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came with the purchase, what more can I say besides saying I appreciate this protection if I blow my speakers out.
I would recommend this to a friendRated 5 out of 5 stars
Total tech
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Total tech is a great product the service is great and the free shipping is a plus. All device are covered with total tech
I would recommend this to a friendRated 5 out of 5 stars
Total Tech believer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing last forever! The Best Buy total tech program is the best choice for anything, and their quality customer service shines like none other!
I would recommend this to a friendRated 5 out of 5 stars
Best Store Ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bestbuy always provide 100 % customer service. I love this store they are always friendly and very professional.
I would recommend this to a friendRated 5 out of 5 stars
Total Tech FTW!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve historically always opted out of protection programs, but getting them automatically with Total Tech gives me a lot of peace of mind.
I would recommend this to a friendRated 5 out of 5 stars
Protect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The protection is great used it once and it was worth it
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.thank you for the protection it's good to know our product will be taken care of.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy is the Best!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Best Buy! For all their support and products! Very helpful and all the products I purchase there are back by their support and service.
I would recommend this to a friend
