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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5303 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 5,303 reviews
  • Rated 5 out of 5 stars

    HAPPY CUSTOMER.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXXCELLENT PROTECTION PLAN, MUCH BETTER THAN COMPETITORS LIKE NORTON AND MACAFEE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BEST option when purchasing large or small ticket items. Love the benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shop at best buy because of the protection plans. Worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection dropped my tablet,screen cracked and they fixed for only 50.00

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having been very disappointed by some product and devices that are very complicated to set-up this Protection is the only way to be sure you will get accurate honest advice and help to get the best from your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When ever I need help with a product the support team is always available

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    AT&T cordless phone and dishonest employees!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They changed my return date from January 31, 2026 to January 15, 2026 on the website but I printed the receipt and have the original paperwork. Someone was supposed to call back and send a return shipping label, That was 3 days ago. They have a bunch of dishonest people working for Best Buy and are very rude and do not want to help.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Give yourself ease of mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will always recommend getting the Best Buy protection. Ease of mind with electronics is huge and the Best Buy team always stands behind it. They are awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pretty good pretty good pretty good good good good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty good pretty good pretty good good good good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great shopping experience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints Best Buy is simply the best I will recommend them for anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Automatic purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent program for reassuring customer of reliability of product. Helpful to have a specific resource if/when a problem surfaces.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it seems to be very beneficial via pricing advantages, customer service, etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan for speakers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with the purchase, what more can I say besides saying I appreciate this protection if I blow my speakers out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech is a great product the service is great and the free shipping is a plus. All device are covered with total tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech believer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing last forever! The Best Buy total tech program is the best choice for anything, and their quality customer service shines like none other!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Store Ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy always provide 100 % customer service. I love this store they are always friendly and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech FTW!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve historically always opted out of protection programs, but getting them automatically with Total Tech gives me a lot of peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is great used it once and it was worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thank you for the protection it's good to know our product will be taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the Best!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy! For all their support and products! Very helpful and all the products I purchase there are back by their support and service.

    I would recommend this to a friend