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Customer reviews

Rating 4.7 out of 5 stars with 7210 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 7,210 reviews
  • Rated 5 out of 5 stars

    Great coverage with easy monthly payments

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Monthly Best Buy Protection plan has been a great addition to my recent purchases. I really appreciate the flexibility of making affordable monthly payments rather than paying upfront for extended coverage. It gives me peace of mind knowing my devices are protected for up to 24 months. The plan covers accidental damage, hardware issues, and more, which is perfect for electronics that I use daily. While I haven’t needed to file a claim yet, the simple terms and Best Buy’s solid reputation make me confident that help will be quick and hassle-free if I ever need it. Overall, this protection plan is definitely worth it for anyone wanting extra security on their tech without the stress of large upfront costs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love knowing I have extra protection on my valuable items. It gives me great peace of mind. I’m turning 71 soon and have grown to really appreciate the value of good warranty coverage! Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best team

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best team of experts I could have ever rel relied on great customer service and great customer expectations I can come to these guys for any type of computer or tech support available at any time of the week it’s great to have a team behind every software and question that I may have with the products that I am purchased with this retailer worth every dollar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful… but you need to make sure it’s worth it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is good for peace of mind, especially if the product is something I’m using often or moving around. I like having a clear path for support if something goes wrong. It also makes me more comfortable using the item normally instead of worrying about every little issue. The only downside is that it’s easy to stack monthly plans and not notice how much you’re paying over time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hemalatha nakka

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the customer service was excellent prices with in our range the size was perfect for our bed room my grand children are enjoying cartoons movies .colour and brightness is perfect choosing t v and stands was very easy .the location was not toofar away from us we got protection plan also i became a bestbuy member alsothank you very much for the best buy team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Coverage That Really Comes in Handy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan has been a great add-on for my purchases. It gives me confidence knowing that if something breaks, malfunctions, or needs service, Best Buy has me covered. I appreciate that claims are easy to start and the support team is always helpful. It’s one of those things you don’t fully value until you need it, and when you do, it pays for itself instantly. For anyone buying electronics they want to keep protected, this plan is absolutely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Best PROTECTION

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add the Monthly Best Buy Protection Plan to all my electronic devices — and it’s been 100% worth it. From laptops and phones to headphones and wearables, I’ve had total peace of mind knowing my gear is covered against accidental damage, breakdowns, and even battery issues. When I needed support in the past, the process was fast, hassle-free, and incredibly customer-friendly. It’s affordable, flexible (month-to-month or cancel anytime), and offers far better value than most other protection plans I’ve seen. Bottom line: I use this for every single tech purchase I make. If you love your devices and want to keep them protected, this plan is a no-brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally Worth It! Excellent Protection Plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Best Buy Protection Plan for about two years now, and honestly, it’s worth every penny—especially for Apple products. The coverage is reliable, the process is simple, and customer service has always been helpful whenever I needed assistance. It gives me real peace of mind knowing that if anything goes wrong, I’m covered without the usual hassle. Compared to other plans like AppleCare, Best Buy’s protection gives great value and flexibility. Highly recommended for anyone who wants to protect their tech investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am part of the Best Buy Total Membership specifically for the free protection you get. The amount I have saved on protection and AppleCare is worth the subscription. Also knowing that if something happens to my devices or appliances I am covered to get them fixed. 110% worth the memebership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient Coverage, High Annual Cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Total Protection plan is widely praised for its exceptional convenience and value for frequent Best Buy shoppers, offering peace of mind with robust coverage (often including accidental damage and AppleCare+) and the benefit of 24/7 Geek Squad support. However, reviewers also note the plan is expensive as an annual membership, and some customers encounter issues with hidden service fees or long wait times for repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had used total tech in the past and find it quite useful as aI have purchased several items and have had several opportunities to use it. Especially recommended for computer and phone purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful warranty coverage.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was best purchase I have made. I had a bad Samsung TV that was about a year old. They replaced it no questions asked. Computer has been repaired twice in the 3 years I’ve had it and it has paid for itself. Not to mention the discount on new purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Protection Plan has been worth it for the peace of mind alone. The coverage was clearly explained, easy to use, and the process was straightforward when I needed help. Customer service was responsive and professional, and everything was handled without hassle. It’s reassuring knowing support is there if something goes wrong, and I’d definitely add it again to future purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added the Buyer Protection plan when I bought my headphones and it was worth it for the peace of mind. Electronics can be expensive, so it's nice knowing I'm covered if anything happens. Easy decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST MONITOR EVER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought this monitor, and I couldn’t be happier with my decision. As someone who isn’t very tech aknowledgable, I wanted to share some tips for others who might feel the same way. First Impressions: When I first opened the box, I was a bit skeptical about the setup instructions. It seemed like it might have come from a third-party seller—definitely not the quality I’d expect from LG. However, once I got it out, the monitor is stunning. The screen is large and the design is sleek, fitting perfectly in my home office among my plants and cozy decor. The ultrawide aspect ratio has really improved my productivity and gaming experience. Getting the Resolution Right: At first, I had trouble getting the monitor to show its full resolution of 3440 x 1440. After some research and a bit of trial and error, I found that using a USB-C connection was the key. If you're in a similar situation, here’s a straightforward guide: Check Your Cables: The monitor includes various cables like HDMI, DisplayPort, and USB-C. Make sure to use the USB-C cable that supports video output, as not all USB-C cables do. Choose the Right Cable: After trying different programs to adjust the resolution without success, I realized that the USB-C cable included with the monitor was the solution. Switching to this cable fixed my resolution issues instantly. Update Drivers: Ensure your graphics card drivers are current, as this can resolve many resolution problems. Adjust Settings: Go to your computer's display settings and select 3440 x 1440 under “Display Resolution.” If you don’t see this option, try reconnecting your USB-C cable and restarting your computer. Performance: Once I sorted out the resolution, the display was breathtaking. The colors are vivid, and the extra screen space makes multitasking effortless. For gaming, the high resolution and refresh rate create an immersive experience. It’s also excellent for video editing and other creative tasks, where detail really matters. Conclusion: Overall, I highly recommend this monitor. It’s a fantastic investment for anyone looking to improve their workspace or gaming setup. If you're having trouble with the resolution, just remember to use the USB-C cable that comes with it and keep your drivers updated. This monitor is worth every penny, and the setup challenges are minor compared to the benefits it offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JB warrenity

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product will save you money and worries. They help you fix it or replace it. When your warrenity is up they charge you $1.43 monthly for the same service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Protection if You Actually Need Repairs

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Protection does what it promises. When something breaks, the process is straightforward and saves you from paying expensive repairs out of pocket. That peace of mind is the main reason this plan makes sense. Now, reality check: if you are careful with your devices or rarely keep electronics long term, this is probably unnecessary. You are paying for risk reduction, not a bargain. Also, the coverage details could be explained more clearly upfront.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Gets it done

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will say the protection plans works very well, it covers all my items. Had to replace the screw on my laptop, granted there was a deductible. But who cares about a deductible if it means I won’t have to buy a whole new pc and they fix it fast. I will say it’s still important you still read the t&c on the product you purchased just so your aware what is covered and how it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy protection has worked wonders for me. They are very helpful with questions I had. Happy I purchased it. Covers a lot of items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient & low cost per sheet printing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is easy to set up, especially using the Epson application downloaded to your phone. Ink is easy to load with no mess & it lasts a long time. Pretty quiet operation & easy to load paper. Really nice that it has a tractor feed & can be set to print one sided sheets to 2-sided & 2-sided originals to 2-sided prints. Very nice, convenient & intuitive. Print wirelessly from phones & computers too.

    I would recommend this to a friend