Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7043 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 7,043 reviews
  • Rated 5 out of 5 stars

    need to have!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Protection Plan is totally worth it. I added it when I bought my laptop, and a few months later I had an issue with the screen. Geek Squad handled everything — quick, professional, and no hassle. They either fix it or replace it, and the peace of mind alone makes it worth the extra cost. It’s super easy to file a claim too. If you’re buying something pricey, definitely get the protection plan — it saves you time, money, and stress.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST MONITOR EVER

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought this monitor, and I couldn’t be happier with my decision. As someone who isn’t very tech aknowledgable, I wanted to share some tips for others who might feel the same way. First Impressions: When I first opened the box, I was a bit skeptical about the setup instructions. It seemed like it might have come from a third-party seller—definitely not the quality I’d expect from LG. However, once I got it out, the monitor is stunning. The screen is large and the design is sleek, fitting perfectly in my home office among my plants and cozy decor. The ultrawide aspect ratio has really improved my productivity and gaming experience. Getting the Resolution Right: At first, I had trouble getting the monitor to show its full resolution of 3440 x 1440. After some research and a bit of trial and error, I found that using a USB-C connection was the key. If you're in a similar situation, here’s a straightforward guide: Check Your Cables: The monitor includes various cables like HDMI, DisplayPort, and USB-C. Make sure to use the USB-C cable that supports video output, as not all USB-C cables do. Choose the Right Cable: After trying different programs to adjust the resolution without success, I realized that the USB-C cable included with the monitor was the solution. Switching to this cable fixed my resolution issues instantly. Update Drivers: Ensure your graphics card drivers are current, as this can resolve many resolution problems. Adjust Settings: Go to your computer's display settings and select 3440 x 1440 under “Display Resolution.” If you don’t see this option, try reconnecting your USB-C cable and restarting your computer. Performance: Once I sorted out the resolution, the display was breathtaking. The colors are vivid, and the extra screen space makes multitasking effortless. For gaming, the high resolution and refresh rate create an immersive experience. It’s also excellent for video editing and other creative tasks, where detail really matters. Conclusion: Overall, I highly recommend this monitor. It’s a fantastic investment for anyone looking to improve their workspace or gaming setup. If you're having trouble with the resolution, just remember to use the USB-C cable that comes with it and keep your drivers updated. This monitor is worth every penny, and the setup challenges are minor compared to the benefits it offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sold on Klipsch

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this sound bar - this is my 3rd of this model. Couldn't believe how great music sounds with this soundbar. Listening to music sounds like you're at the venue hearing it in person.Fantastic sound and super easy set up, which I really appreciate. Klipsch is an outstanding product and now my go to for music!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oura ring

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the protection, my first oura ring was not connecting to new device and batter life was lagging. I went back they refunded me and I was able to purchase a new ring and decided to upgrade to a better color and more durable ring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy extended warranty protection

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've actually had no problems with it My washer went out All I had to do is pay a small service fee was like $85 couple weeks later after appointments they had order parts came out and fixed my washer if I wouldn't have had it I'd had to spend several hundred dollars or more to fix my washer some kind of crazy sensor but the gentleman it came was nice he showed me exactly what parts were bad and I got another 90 days extended on his labor in any ports that they put on so that helped out a lot too along with the warranty I still keep with Best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty on Notebook Computer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not buy a Notebook Computer for business use, inclusive of Travel, and not get the extended warranty. Best Buy Geek Squad is a great service, and can use anywhere in the U.S.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great monitor for the price, it has amazing quality and refresh rate. This is the second monitor im ordering cause i needed to get a gift for my dad and what better than a monitor to go with his new desktop. Only thing id say i cant speak to is how it holds up over time cause i only had it for about 5 months now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the peace of mind of knowing that Best Buy stands behind their products. My products worked great and there was no need to have anything fixed or exchanged.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good Program

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing I didnt like was I had other warranties for certain products and there was an issue with that when I signed up for this. I had a 5 year on an appliance and it went to a 2 year when I signed up for this. That warranty is long gone by now and Ive exchanged things and had things covered with no problems. I'd say 4.5 Stars just because of the initial start up problems I had when they went to this program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to be protected!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth becoming a member for Best Buy Total Member! All the products I purchase at Best Buy are instantly covered. Appliances, Car Audio, Apple products and Care, everything. Well worth it! Came in VERY Handy with my Samsung Refrigerator when it needed repair. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection and peace of mind

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently signed up for Best Buy's Monthly Protection Plan (up to 24 months) for my new electronics, and I couldn't be more satisfied with the peace of mind it provides. The plan is incredibly convenient and affordable, offering coverage for accidental damage, hardware issues, and more—everything I need to keep my tech in top shape. One of the things I love most about the Monthly Protection Plan is its flexibility. I can easily cancel or adjust the plan if my needs change, which makes it much more manageable than a traditional, one-time insurance plan. Plus, the coverage extends for up to 24 months, which is perfect for ensuring my gadgets are protected during the crucial first couple of years of ownership. The claims process has been seamless. When I needed assistance with a minor issue on my laptop, the Best Buy support team was responsive and efficient. I had no trouble getting my device repaired or replaced, and the process was hassle-free, which made the whole experience stress-free. I also appreciate that the plan includes fast, in-store service. Knowing that I can take my devices directly to Best Buy for repair or replacement gives me added confidence. The ability to walk into a local store and get immediate help has been a lifesaver on more than one occasion. Overall, the Best Buy Monthly Protection Plan is a smart and affordable way to protect your electronics. It's easy to sign up, offers comprehensive coverage, and provides excellent customer service—definitely worth considering for anyone who wants to safeguard their tech investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best way to go.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paying overtime with no interest is tge best way to go. Uou get what you need or want and have time to pay for it later, best way to go in mh opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection plan

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy protection program is well suited to cover all of the electronic and technical needs that I need to keep my devices running smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind with Every Purchase

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Investing in electronics and major appliances can be a significant expense, and the thought of something going wrong can be daunting. This is where Best Buy's Monthly Protection Plan steps in to offer a sense of security. After subscribing to this service for various products over the past two years, I am here to share my comprehensive review of its benefits, coverage, and overall value. Coverage and Ease of Use: Best Buy's Monthly Protection Plan is a standout for its comprehensive coverage. It extends beyond the typical manufacturer's warranty, covering everything from normal wear and tear, power surges, and screen fractures to more severe issues like mechanical failures and other malfunctions. What makes this plan particularly attractive is its simplicity in terms of claim process. Whenever I encountered an issue with a protected product, the process to file a claim was straightforward via Best Buy's website or through customer service, and the responses were prompt and helpful. Flexibility: One of the key features of this protection plan is its flexibility. Being on a monthly renewal basis, it allows you to opt-out at any time, which is a significant advantage over the more extended, often non-refundable service plans. This flexibility is ideal for consumers who are not looking to commit long-term but want continuous protection for their devices or appliances. Customer Service: Best Buy's customer service under this plan has been exemplary. On occasions where I needed to use the protection, the service representatives were knowledgeable and empathetic. In situations where repairs were necessary, they were handled efficiently, and if the item couldn't be fixed, Best Buy facilitated a replacement or store credit. This hassle-free resolution is a huge plus. Cost-Effectiveness: The monthly fee is reasonable considering the cost of repairs or replacements without the plan. For high-ticket items like laptops, smartphones, and refrigerators, this plan acts as a small investment to protect against potentially high future expenses. Over the past two years, the plan has saved me considerable amounts in potential repair costs, easily justifying the monthly expense. Peace of Mind: The ultimate benefit of subscribing to Best Buy’s Monthly Protection Plan is the peace of mind it offers. Knowing that your devices and appliances are covered against a wide array of issues can ease the stress of potential costs and inconvenience in the future. This assurance, in itself, is worth the investment. Final Thoughts: Best Buy's Monthly Protection Plan (up to 24 months) is a highly recommended option for anyone looking to safeguard their electronics and appliances. Its flexibility, comprehensive coverage, straightforward claim process, and excellent customer service provide real value to consumers. Whether you're investing in a new gadget or a major appliance, considering this protection plan is a wise decision that can save you from unexpected headaches and expenses down the line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top computer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At 85 years young, my BBY protection plan is outatanding and has been for at least 25 years now. I could not own a computer without this protection and I may add the GEEK SQUAD people are fantanstic with their prompt knowledge to assist in so many ways. I have prompted my familym members, relatives, neighbors, and friends to purchase this protection. Several of them have thanked me for this terrific service from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 9135e

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second HP 9135e to purchase for an employee in our office! This printer is great. It prints quickly, smoothly, and doesn't go through ink too fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad protection plan. It has saved me big time with my son’s PS5 when the HDMI port went out. Best warranty out there. It also has saved me money on purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In store service is remarkable. Such a great buy! The breath of items that can be service with this product is unheard of in these times of outsourced incompetence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Customer Service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to commend Best Buy on their excellent resourceful customer service. They knew store inventory and could make advised recommendations They were courteous and patience to answer "stupid" questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't Live Without It!!!!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Best Buy Protection for 15 plus years and it has never let me down. I would never go without it. Excellent service and always worth the money.

    I would recommend this to a friend