Customer Ratings & Reviews

The additional coverage is a nice piece of mind to know that you have more of an opportunity to receive refund or a replacement item that is what makes me happy with the service coverage

Awesome product will recommend it to my friends and family and coworkers

I have had this for over three years and love it. Hassle free replacements no questions asked.

Best Buy’s protection plans are worth it AND removes stress of product issues. Get this!

Glad I have Best Buy total. My PS five HDMI port stopped working. Exchanged my PS five for a new one. No questions asked they did a great job. I’m glad I invested in this.

Whenever buying big item’s buying protection on them is very important I found out the hard way by not buying it. I buy the protection plans are worth the extra money.

The best sound bar I have found going to complete the set with a subwoofer and rear speakers soon

Picked up the Protection Plan...always a good idea.

Haven’t had to use it, glad we have it just in case!

I looked into printers and tried a few , but this one has straight up the best blacks and the best in colors, print wisely either way your gonna be happy with the outcome of the printouts up 13 by 19

Best Buy has been really impressing me lately with excellent service and support. When Apple Store fails, Best Buy delivers!

Get great service is there is a problem. As such best buy is the only electronics store I go.

Great value with my TotalTech Membership. It automatically protects of most of my purchases automatically for an extended period at no additional cost. Peace of mind knowing that if anything goes wrong, Best Buy will work to resolve the issue. Pays for itself literally!

Make sure I have a remedy for any problem. Always available

The Protection Program is the greatest! We’ve had to take advantage of it and the ease and helpfulness of the customer representatives was wonderful! Definitely add this to your order!

Idek about keeping this service anymore due to a few contributing factors. 1) I tried to get my ROG Ally serviced because I thought it'll always be covered when I buy this service. Which turns out if an item has a "warranty" then they WILL not and DO NOT FIX IT. I looked at the worker like huh? I know that isn't their fault but the worker that sold me on getting the plan by saying they cover anything that you buy directly from BestBuy. 2) I brought in my airpods that I got about 3 months ago because I accidently washed them in the washing machine. They took them ONLY because I had warranty/apple care on them (until it's over apparently, which I think apple gives you 6 months to extend this), then on top of that I have to pay a service fee of $30 dollars???? Again I left my local BestBuy looking DUMBFOUNDED and BAMBOOZLED. Before I told all my friends and family to always get the protection plan from BestBuy because of the worker who sold me on getting it. I will not be buying any of the protection plans from here because it's random whether they'll take it or not. I lose a lot of trust from this and mind as well just buy stuff from other places from now due to this.

This is my 3rd Epson and I love the ecotank style. I use to print brochures and a number of other items. The only issue I have is the wasted in when it has to be flushed/print head cleaned

Cant beat this. I love to game, and when my controllers stop responding like it use to, with this plan you have up to two years to replace it. Can't beat that.

I am very satisfied with Best Buy, employees and their service. I am always well attended to and any problem is resolved immediately.

A must buy to protect your purchase having 2 boys at times they are a little rough with my controllers so definitely worth it in my case