Customer Ratings & Reviews

The protection is the best! It helps save a lot of time and money when it comes to getting things repaired or replaced by they’re team.

If you're like me and get basically all your electronics from Best Buy, the My Best Buy Total™ membership is worth it. I used to stress about buying individual protection plans for every single thing and needing to pay more for them, my laptop, my TV, tablet, etc. but now it’s all just covered under one plan.

We always buy the extra protection on all our items purchased at Best Buy! The item should be fine with the manufacturer warranty but we purchase to cover past that time frame.

I love the he protection. Excellent value for the services provided. Easy to use if needed. Provides an extra layer of protection for puschases

ANYTIME SERVICE, OR REPAIR IS NEEDED OUR EQUIPMENT IS QUICKLY AND EFFICIENTLY ASSESSED AND FIXED. ITS A REAL TIME SAVER WHEN COMPUTER CONNECTIONS ARE VITAL FOR BOTH WORK AND ENTERTAINMENT CONNECTIONS.

Be a total tech member. With the profucts sold by best buy, plus the protection, the delivery for free, the haul for free the installation for free and not to mention the 5 star customer service. Super worth the annual fee.

I love the store in Riverdale NJ. I was paying and dropped 300 dollars it was found by a Team member. They reviewed the cameras and saw when I dropped it. They then reviewed the transactions times and matched it to me and called me to return the money.

I always add the Monthly Best Buy Protection Plan to all my electronic devices — and it’s been 100% worth it. From laptops and phones to headphones and wearables, I’ve had total peace of mind knowing my gear is covered against accidental damage, breakdowns, and even battery issues. When I needed support in the past, the process was fast, hassle-free, and incredibly customer-friendly. It’s affordable, flexible (month-to-month or cancel anytime), and offers far better value than most other protection plans I’ve seen. Bottom line: I use this for every single tech purchase I make. If you love your devices and want to keep them protected, this plan is a no-brainer.

The Ring Floodlight Cam Pro exceeded my expectations. The video quality is very clear, and thanks to the powerful floodlights and excellent night vision, even dark areas are well illuminated. Motion detection is accurate and notifications arrive instantly. Setup was easy and the app is user-friendly. A very successful product for home security — highly recommended.

The support and services that come with this plan are great if you are into tech. I feel i get a good return on my investment. With the support from the best buy team and its warranty service.

Fortunately I've never had to use these services but having them brings peace of mind knowing I have the protection without the added expense new appliances would cost.

Investing in electronics and major appliances can be a significant expense, and the thought of something going wrong can be daunting. This is where Best Buy's Monthly Protection Plan steps in to offer a sense of security. After subscribing to this service for various products over the past two years, I am here to share my comprehensive review of its benefits, coverage, and overall value. Coverage and Ease of Use: Best Buy's Monthly Protection Plan is a standout for its comprehensive coverage. It extends beyond the typical manufacturer's warranty, covering everything from normal wear and tear, power surges, and screen fractures to more severe issues like mechanical failures and other malfunctions. What makes this plan particularly attractive is its simplicity in terms of claim process. Whenever I encountered an issue with a protected product, the process to file a claim was straightforward via Best Buy's website or through customer service, and the responses were prompt and helpful. Flexibility: One of the key features of this protection plan is its flexibility. Being on a monthly renewal basis, it allows you to opt-out at any time, which is a significant advantage over the more extended, often non-refundable service plans. This flexibility is ideal for consumers who are not looking to commit long-term but want continuous protection for their devices or appliances. Customer Service: Best Buy's customer service under this plan has been exemplary. On occasions where I needed to use the protection, the service representatives were knowledgeable and empathetic. In situations where repairs were necessary, they were handled efficiently, and if the item couldn't be fixed, Best Buy facilitated a replacement or store credit. This hassle-free resolution is a huge plus. Cost-Effectiveness: The monthly fee is reasonable considering the cost of repairs or replacements without the plan. For high-ticket items like laptops, smartphones, and refrigerators, this plan acts as a small investment to protect against potentially high future expenses. Over the past two years, the plan has saved me considerable amounts in potential repair costs, easily justifying the monthly expense. Peace of Mind: The ultimate benefit of subscribing to Best Buy’s Monthly Protection Plan is the peace of mind it offers. Knowing that your devices and appliances are covered against a wide array of issues can ease the stress of potential costs and inconvenience in the future. This assurance, in itself, is worth the investment. Final Thoughts: Best Buy's Monthly Protection Plan (up to 24 months) is a highly recommended option for anyone looking to safeguard their electronics and appliances. Its flexibility, comprehensive coverage, straightforward claim process, and excellent customer service provide real value to consumers. Whether you're investing in a new gadget or a major appliance, considering this protection plan is a wise decision that can save you from unexpected headaches and expenses down the line.

This is amazing and extremely helpful. Well worthwhile to cover all your products and peace of mind. Professional care is always provided.

I’ve been using the Best Buy Protection Plan for about two years now, and honestly, it’s worth every penny—especially for Apple products. The coverage is reliable, the process is simple, and customer service has always been helpful whenever I needed assistance. It gives me real peace of mind knowing that if anything goes wrong, I’m covered without the usual hassle. Compared to other plans like AppleCare, Best Buy’s protection gives great value and flexibility. Highly recommended for anyone who wants to protect their tech investment!

Very happy with Best Buy warranty protection program. I’ve only had to use the warranty program once but it covered what needed to be fix and couldn’t have been happier.

This protection plan has been a great add-on for my purchases. It gives me confidence knowing that if something breaks, malfunctions, or needs service, Best Buy has me covered. I appreciate that claims are easy to start and the support team is always helpful. It’s one of those things you don’t fully value until you need it, and when you do, it pays for itself instantly. For anyone buying electronics they want to keep protected, this plan is absolutely worth it.

With my Best Buy membership I have zero worries. I’ve had this membership for a few years with this coverage and I have zero complaints.

Purchasing the NETGEAR Nighthawk DOCSIS 3.1 Voice Cable Modem was a decision driven by the need to alleviate the financial burden of cable service fees for an elderly friend. She had been entrapped in the cycle of renting a modem from Comcast, which, over time, proved to be an unnecessary strain on her budget. The goal was clear: find a reliable, high-performance modem that could replace the Comcast router, thereby eliminating rental fees without compromising on the quality of service. From the moment of unboxing, the NETGEAR Nighthawk modem promised both elegance and efficiency. Its sleek black design was not just aesthetically pleasing but also compact enough to fit into a small space without drawing unnecessary attention. The setup process was surprisingly user-friendly—a crucial factor considering the technology was being introduced to someone not particularly tech-savvy. The included instructions were straightforward, guiding us through each step with clarity. Activating the modem with Comcast was seamless, a relief given the anticipated complications of switching modems. Performance-wise, the NETGEAR Nighthawk stood out significantly. Equipped with a 32x8 channel bonding and the latest DOCSIS 3.1 technology, it was designed to handle high-speed internet plans effortlessly. This technological leap was noticeable as my friend experienced a substantial improvement in her internet performance. Streaming services operated more smoothly, web pages loaded faster, and video calls were clearer and more reliable. It was as if the entire digital experience had been upgraded overnight. The voice feature of the modem was another critical aspect of our choice. Given my friend's reliance on her landline for communication, the clarity and reliability of voice calls were non-negotiable. The NETGEAR Nighthawk delivered on this front as well, providing crystal clear voice quality without any noticeable drops or interruptions. This feature allowed her to maintain her existing phone service and number, an essential aspect of her daily life. However, the most transformative aspect of this switch was the financial savings. The monthly rental fee for the Comcast router was no longer a concern, translating to significant yearly savings. This modem not only paid for itself within a few months but also continued to contribute to a more manageable cable bill. The economic benefit cannot be overstated, especially in the context of assisting someone on a fixed income. In conclusion, the NETGEAR Nighthawk DOCSIS 3.1 Voice Cable Modem has proven to be an invaluable investment. Its combination of easy installation, superior performance, reliable voice service, and financial savings makes it an exceptional choice for anyone looking to upgrade their home network infrastructure. The positive impact it has had on my friend's life—both technologically and financially—reinforces my recommendation of this modem to anyone facing similar circumstances or seeking to enhance their internet experience without the burden of rental fees.

This plan is good for peace of mind, especially if the product is something I’m using often or moving around. I like having a clear path for support if something goes wrong. It also makes me more comfortable using the item normally instead of worrying about every little issue. The only downside is that it’s easy to stack monthly plans and not notice how much you’re paying over time.

Love the protection i really would want someone to get this i broke my headphones and got them replace without any question asked.