Customer Ratings & Reviews

Nice to get 2 free years of protection free with purchase. We can always hope never have to use it but we have it which we always took out protection from you on all our products & have never had any replacement problems at all.

I am very happy with this product. It has all the functions I was looking for and set up was easy.

nice to have and great anticipated peace of mind so that one does not have to worry or panick when repair is needed. Obviously I have not used it yet to tell more about the process

Great to have. apple headphone was not functioning properly. With Best Buy protection plan it was switched right away. You only pay every two years and all your items are covered

Pays for itself. Have saved thousands of dollars using the protection plan. Easy to track your purchases.

Im always skeptical of these things but it males life so easy. Everything is covered. You dont have to spend alot of timr worrying about buying the proyecgio or not

Great value and security knowing Best Buy stand behind their products!

I love having this protection service! Thank you all so much.

I was sort of pleased with the service until I called to speak to a geek squad tech about a 450 dollar brand new microwave issue. The tech put me on hold for about 4.5 minutes and didn't remedy the problem. He said he'd call me back and of course he never did. Problem Lg microwave as an option to link it to the Lg app on your cellphone to check on functionality and such and course mines won't after spending 450 dollars you want what you pay for. Just saying.

It is worth to get the both protection especially for products that you frequently use. It helps a lot when it breaks down.

Love that it will fix my devices and not be such a hassle

You can never go wrong with extra warranty in peace of mind

If you asked me a month ago I would have given this a 5 star review. Maybe we got a faulty one. That does happen but we have had the item for less than 2 years and it won't even turn on. For $429. I would hope it would out last our the one we bought in 2012 that is still going strong at my moms house. We gave her our old one and treated my husband to a newer one as a treat. We had to send it off for $31 and wait to see if we get a credit to purchase a new one. It is still under warranty and we pay even though we have Total Tech. Still waiting to hear from the Support team. I don't know if I would reccomend this product or not. It was good while it worked but I don't know how often the M Series breaks down.

Love it! Now give me the gift card pleaseeeeeeeeee!!!!!!

Best thing ever .. no complaints love it … Had to get one for my mother

This is something that I would recommend to everybody, especially if you are planning on purchasing major stuff. It provides a sense of security because everything you buy is protected. Anything goes wrong they are on top of it and will handle it immediately, anything!

Great Best Buy Protection with no strings attached.

The Best Buy protection plan is a great acquisition for my electronics buying.

Excellent option. Peace of mind if worried it will fail. Ive saved a lot of money on installations of products in my house too. And a car ran over an ear bud that I dropped in parking lot. They replaced it!

Total Tech is the most I purchased a Samsung Frig and delivery service damaged it. Call Geek Squad to see what can be done (discount or replacement) and they replaced the frig at no extra cost. Plus, no cost to deliver it It’s well worth $199