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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7390 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 7,390 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Automatic when I Best Buy “ member “ especially if purchasing a “ Open box “ or “ floor item “

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra cost. Great peace of mind. Warranty and service if needed is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security and peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With protection, I can be more at ease that if anything breaks down, Best Buy has me covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The customer service was very knowledgeable and attentive. She took care of the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the monthly Best Buy Protection is always great just incase something happens to the product that you purchase, you know they got you covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased numerous items from best buy; computers, printer. Samsung cell phone and other theater equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE GEEK SQUAD!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE GEEK SQUAD PROTECTION ON ALL MY PURCHASES!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Online hold, ads, bots to get to person 1 is down

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a total tech Member has been very-very valuable. NOTE being very-very patience and learning to navigate the levels takes time and sometimes super patience, but being lost, helpless, and clueless is much worse.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Been pleased so far

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice having the total tech plan that covers all purchases, especially for a phone. Saves buying or subscribing to another. Although not yet needed for any item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if you have BestBuy Total

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These plans are so nice to have this included with BestBuy Total. Great coverage and you don't have to think twice about what it's gonna cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we bought it. We have used it 3 times since we got it since we are not tech savvy. Everyone is so busy it is easier to have Best Buy help us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thank you

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really appreciate how quick and fast you got it for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the pro membership because it has great features and also a good protection plan and also that I can do financing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the protection plan for almoat everything I get and never had an issue. Definitely worth the price up front.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it every time!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is not a better protection plan than Best Buy offers. It was worth it EVERY TIME. I’ve never regretted getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Great Quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easy to order. Came quick within 2 days. Set it up in 5 minutea. Small and can be put anywhere near an outlet. Looks nice and is discrete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in very handy more than once had a headset that broke and exchanged it trouble free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plans

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GSP is an amazing service and I implore everyone else to get it for their devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s all good they added the protection plan, which is a good thing because we all know how teenagers are with computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent program for reassuring customer of reliability of product. Helpful to have a specific resource if/when a problem surfaces.

    I would recommend this to a friend