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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7097 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 7,097 reviews
  • Rated 5 out of 5 stars

    Smart TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is worth the money when you buying big ticket items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet for service, but I like that’s it’s available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved money in the long run

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The family room tv would not power up and indications pointed to the power supply as the problem. Needed to make sure that I didn’t throw money away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amplifier blew

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a problem with it. Went back to the store give me no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for money. Very reassuring to have access to the protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this plan! use it all the time on everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan it makes sense. My father in law told me about it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection Plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have had to use the plan a couple times. I have never had any problems with customer service. However I did have to pay a restocking fee on one item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth getting protection plan for my purchase at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive, but worth the peace of mind. Best buy really wants it to be the best buy for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this no worries for 2 years !! Yay

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2 year plan really is a great deal , it’s all the security you need . The guys are super knowledgeable and take the time to explain so even a first timer walks away happy .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad that I have the protection plan on all of my devices. I’ve saved so much money since joining Total Tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves tons of time and money.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves tons of time and money. With the time that I have to measure, find studs, check electrical circuits, and worry about reading the instructions correctly; it's worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Peace of Mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind. Have had a couple of times with putting on screen saver, it saved me the labor costs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provides excellent service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad had provided great services at no cost additional to the total tech membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have protection for your product really need it and worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to have coverage for my items and we’ll protect them. If I have any problems or questions Best Buy is there to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it. Best Buy’s plans work great for us. Have saved us money, time and frustration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, good service, always willing to help with a product. Staff is very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv broke down and they sent me a new one and delivered it to me. Most hassle free experiences i have had replacing an item.

    I would recommend this to a friend