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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7097 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 175 Showing 3,481-3,500 of 7,097 reviews
  • Rated 5 out of 5 stars

    JOHNCASH

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is great to have the security that this plan provides. there is no worry about coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free with Total Tech support

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranty is now free with Total tech support. My TV hasn't broken but if it does I hope that Best Buy will honor this warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Membership!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership that really does save you money and provides massive value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service beyond compare!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the best agents and service when needed! We have been very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to know everything is covered and I am confident in the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to protect my products, I really recommend this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a peace of mind knowing that they have your back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For that double protection and support I recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership protection

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend getting the protection plan, you never know when you might need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gray product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome products. Allows me rest at night Knowing that I have protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protec

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good, but haven't had a chance to have to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the 24 month ptotection plan gave me peace of mind for the next two years

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    High Deductibles, and limit of 2 year max, 3 star.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service seems to cover most issues, but keep in mind the price of the deductible in addition to any monthly costs. In my case I have total tech and many items so it ends up worth it. However in looking at the deductibles over many of the items I have purchased I am very concerned about the possible cost. Additionally, the 2 year limitation is kind of a bummer. I would rather purchase the deductible free, 5 year warranty in some cases, but that doesn't seem to be an option in many cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have purchase especially if children are going to use the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech is best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love total tech. They were there for me when i really needed them with mo issues or problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronics

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buyi can find everything i need and it close Im in and out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 yr coverage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    24 month protection with total tech and let’s not forget the discount perks on other services with the Geeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Protection for your High-Tech Investments

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You’ve made the investment into your technological needs now protect it with the professionalism, reliability and accessibility of the Geek Squad. You won’t be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maw

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to have a company that will support their products. Great team to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buys GEEK SQUAD is the best and will not purchase products from any other store!!!

    I would recommend this to a friend