Customer Ratings & Reviews

the 24 month ptotection plan gave me peace of mind for the next two years

I liked that i got what was advertised no doubt would recommend

Always the best agents and service when needed! We have been very happy!

The service seems to cover most issues, but keep in mind the price of the deductible in addition to any monthly costs. In my case I have total tech and many items so it ends up worth it. However in looking at the deductibles over many of the items I have purchased I am very concerned about the possible cost. Additionally, the 2 year limitation is kind of a bummer. I would rather purchase the deductible free, 5 year warranty in some cases, but that doesn't seem to be an option in many cases.

With total tech you are always covered great service especially the free installation and free delivery

This a great way to ensure my purchases have ease of mind.

This protection plan is great, with all the electronics I buy I feel much safer with the protection plan

A must have purchase especially if children are going to use the product.

The Best Buy protection plan has been invaluable to our family! That and Total Tech is a life saver!!

I would not want to be without it. I use the Geek squad feature often. I do wish some of the geeks spoke better English.

Good service 1111111111111111111111111111111111111

Just in case something goes wrong with my AirPods.

They really work and available to you at anytime!!

Idek about keeping this service anymore due to a few contributing factors. 1) I tried to get my ROG Ally serviced because I thought it'll always be covered when I buy this service. Which turns out if an item has a "warranty" then they WILL not and DO NOT FIX IT. I looked at the worker like huh? I know that isn't their fault but the worker that sold me on getting the plan by saying they cover anything that you buy directly from BestBuy. 2) I brought in my airpods that I got about 3 months ago because I accidently washed them in the washing machine. They took them ONLY because I had warranty/apple care on them (until it's over apparently, which I think apple gives you 6 months to extend this), then on top of that I have to pay a service fee of $30 dollars???? Again I left my local BestBuy looking DUMBFOUNDED and BAMBOOZLED. Before I told all my friends and family to always get the protection plan from BestBuy because of the worker who sold me on getting it. I will not be buying any of the protection plans from here because it's random whether they'll take it or not. I lose a lot of trust from this and mind as well just buy stuff from other places from now due to this.

Best buy protection is a must buy on all the items. Dont leave home without it.

You need to get this warranty when you buy from Best Buy. You don’t have to worry with your purchase

I bought this to replace an old surge protector that out lived its usefulness.

It's an excellent service. Best Buy helped me to decide, and I am very satisfied.

The geeks are GREAT. I can always depend on them to clean up my computer issues.

I have had laptops that broke after the warranty expires and this is a good thing to have for peace of mind. It is also good that it works for all purchases.