Customer Ratings & Reviews

With all the technology you need these days, this is a must have! I feel protected . . .

It has helped us with many new purchase installations and they have come through on warranty issues.

well worth it if you ever need it you won't be sorry

Each member of The Geek Squad was well trained, helpful about what to do and what not to do and helped with moving things from an old refurbished computer to the brand new Apple mac air. The new mac air is fitting my needs like a glove.

It’s always great to have a protection plan just in case. Luckily we’ve never had to use it

This is going to sound familiar because I just wrote another review about the Geek Squad. Here goes: This is easy. I couldn't live without the Geek Squad. They are very good, solve my problems rather quickly. They stay in constant communication with me.

Its a nice feeling to know all hour electronics have protection in rhe same store.

Always recommend especially for small devices like watches and computers.

It’s hard to beat Kef’s Q series speakers when it comes to bang for the buck. My theater and sound system has for many many years has been, B & W Nautilis. Powered by the Emotiva 400 W per channel due reference series amps. Oppo transport etc… when my wife and I decided to downsize to utilize the room for more than one thing. These were a natural pick. I cannot say enough, good about the quality of sound, imaging and range these speakers comfortably handle. Catching them on sale when they were a bargain Ready is an opportunity. You will not wanna miss.

I have not had to use my best buy protection plan but its always nice to have. I don't have to worry about my items.

We can take in anything we do not understand and they will help us. They will explain it to us so we can understand we are not computer smart so they berry with us. I have never had any problem with them. We have had the Geek Squad for many years.

I recently bought the Razer Kraken headphones and added the Best Buy Protection Plan, and so far, I couldn’t be happier. The headphones themselves are super comfortable for long use, with great sound quality and strong bass—perfect for music, gaming, and even online classes.

I loved since it gives 2 year protection and u don’t need to worry

I really like the extra protection from my geek squad plan

Best Buy definitely lives up to the name in all aspects. The customer service was amazing. The young man who helped me spent approximately an hour, helping me find the perfect mini fridge for my trailer renovation. I wasn’t sure of the theme I wanted for my trailer and he actually helped me decide on doing retro theme. He helped me with the measurements to make sure that it would fit in the spot for the fridge. Besides the customer service, the fridge is exactly what I was looking for and it works amazingly I had it to a mid setting and it made everything way too cold so I had to turn it down and now it’s perfect so if you like your food and drinks freezing this is the fridge for you and if you don’t like them freezing you can just turn the temp down and have them at a normal temp for your liking. After finding the perfect fridge and all the help from the sales person, I pulled my car up to the front of the store and another extremely helpful young man loaded the fridge into the back of my truck. It was a great experience. I will continue to buy every electronic that I need from Best Buy because they do have the best buys.

A great value. Great support. Staff are knowledgeable and helpful.

The best always recommend! Make sure you just pay 200$ a year and get it on every purchase!

We have found that having a protection plan in place give us peace of mind that if anything goes wrong with our purchases, Best Buy will make it right.

It’s nice to have the piece of mind knowing things are under warranty for two years.

The Geek Squad Protection Plan is far from a gimmick. It's a genuinely useful service that provides significant peace of mind for expensive and fragile tech. Its greatest strength is its accidental damage coverage and no-deductible repair model.