Customer Ratings & Reviews

So corporate Best Buy may hate to hear this story, but the 2 audio install guys at the Janesville store are why I am a geek squad preferred member, they showed me how to program my radio equalizer negating the need for new speakers, so honesty and customer-centric employees still do exist because they could have easily taken my money. The guys then helped me pick out and install a new dash cam system for my granddaughter since I didn’t need the speakers, I’m getting 3 more dash cam systems for my other vehicles-after seeing this new technology for only $200, my best advice to everyone out there is take the stupidity out of stupid drivers with a dash cam, best insurance policy cause a cop is never around when you need them and the video never lies. Love the Best Buy crew for treating me like royalty today, they really know how to treat life-long customers!

No doubts about Best buy has the best pritection plan

It’s worth it whenever I have a problem with any electronic they replace it or fix it right away

It feels good knowing all my products are protected , including my switch 2 from even accidental damage. Every product is saved in my app, clean and organized. Feel very safe with this service. Really happy to have to this and gives me piece of mind with all my products.

Definitely worth it! The protection has saved me many times

I love the geek squad protection plan. It has saved me big time with my son’s PS5 when the HDMI port went out. Best warranty out there. It also has saved me money on purchases.

Whenever you purchase a product, always having the insurance does give peace of mind.

Customer service was amazing! Was able to tell me everything I need to know about the product! Also very attentive and guided me all the way through the process! Can monitor sleep pattern, health and great tracking!

Great quality and Sound. We love the fact that Best Buy was able to help us through the process in making this selection.

Best Buy definitely lives up to the name in all aspects. The customer service was amazing. The young man who helped me spent approximately an hour, helping me find the perfect mini fridge for my trailer renovation. I wasn’t sure of the theme I wanted for my trailer and he actually helped me decide on doing retro theme. He helped me with the measurements to make sure that it would fit in the spot for the fridge. Besides the customer service, the fridge is exactly what I was looking for and it works amazingly I had it to a mid setting and it made everything way too cold so I had to turn it down and now it’s perfect so if you like your food and drinks freezing this is the fridge for you and if you don’t like them freezing you can just turn the temp down and have them at a normal temp for your liking. After finding the perfect fridge and all the help from the sales person, I pulled my car up to the front of the store and another extremely helpful young man loaded the fridge into the back of my truck. It was a great experience. I will continue to buy every electronic that I need from Best Buy because they do have the best buys.

Sonos is the most versatile product with excellent customer support. The setup of the product is self explanatory and takes only minutes start streaming your favorite tunes! Not to mention the excellent quality and ease of use.

Have not had to use the Best Buy Protection yet, knock on wood but I think it’s a very reasonable protection plan for the cost and for all products bought through Best Buy when you have the membership. Extra insurance and protection is definitely an incentive for buying more through Best Buy

Its good to subscribe to this- gives us peace of mind

The coverage you add simply because im a Total Tech member is fantastic.

very good replaced my broken item right away!!!!!!

Great service and support from this purchase. If your items are damaged you can get it replaced. You’ll also have more time to experience the products that you have purchased. The normal return window doesn’t give many people the opportunity to really test some products with our busy lifestyles. Get this if you can and protect yourself.

Being part of the best Buy Total Membership has always given me a profound security stance with regards to items that I've purchased at Best Buy. It provides security knowing that my purchases are taken care of for just about all incidents that may take place.

Bestbuy protection always comes in clutch, I don’t remember ever buying it and not using it

In store service is remarkable. Such a great buy! The breath of items that can be service with this product is unheard of in these times of outsourced incompetence.

Awesome product less strain on your back i would recommend this to anyone looking for a good shovel.