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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7299 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 267 Showing 5,321-5,340 of 7,299 reviews
  • Rated 5 out of 5 stars

    life saver

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection comes in handy when something happens with product. Very helpful staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have in case something breaks, it also comes with the TotalTech Membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have on costly electronics Wish it would go longer

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed to say the least

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointing. Okay so it was very easy to install but after that the doorbell just wouldnt work. The app instructions are not super clear on what to do next but i ended up having to reset the doorbell before i even got it to work. I finally got it to work BUT the fingerprint doesnt work and never has. Also, the doorsense is trash. The door open and unlocked feature doesnt work, its always confused. So because that doesnt work, we cant unlock and lock the door from our app. The auto lock feature worked great for about 2 days and no longer works. We had to change the batteries already and weve had this thing for about a month. We literally use it for its most basic feature-the touchpad and the key. We have many copies of keys because we just cant trust the lockpad to work when we need it to. Very disappointing considering it was almost $300.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    We love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s truly r we everything you would want and expect .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan with the Best Buy is worry free and well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Is Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to write a comprehensive review, but protection is a good thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only The Best. Have to Have IT. I will keep Up dat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only The Best. Have to Have IT. I will keep Up dating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly Best Buy Protection (up to 24 mo.)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy to have this protection in case I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this works perfectly i would recommend to anyone makes everything easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope to never need it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is something you purchase and hope to never have to use. Having this protection offers peace of mind.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Easy setup

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took 5 minutes to setup in the wall no mess and enough length for cables

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gr8 product and feature rich for reasonable value..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YES

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah....Great deal...It is a great deak...thanks guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for me new laptop and it seems to be a great addition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection Plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to know our items that we purchase and purchase in future are covered for 24 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection plan is very complete protection for all your electronics and accessories

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice having a protection plan. The tech was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MANAGEMENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS GET THIS PLAN FOR BEST SERVICE. WELL WOTH KNOWING YOU HAVE THE ADDED PROTECTION

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty would get again sore sure. Love every minute

    I would recommend this to a friend