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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7386 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 7,386 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Recommend

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Always recommend especially for small devices like watches and computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service if you buy a lot

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the total tech plus membership, but I buy multiple items a year as gifts and for my small business worth every penny. The manager at tinley park il location is the reason I shop at Best Buy and have this membership. Glad he recommended it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the good protection plan and good service ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy review process and easily exchanged items, no hassle at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    stress free

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you shop at Best Buy often or buy expensive gear, I definitely recommend adding the Geek Squad Protection Plan — it’s reliable, easy to use, and saves you from a lot of stress down the road!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    If you have too much technology... it's worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not cheap, but if you need it and/or you have more than a few gadgets it covers, it's well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TO WIN

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m filling this review out to see if I even get a chance at all. I havnt seen anyone win yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good to protect the things you purchase. Total tech extends coverage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came to our home to try & fix our HP printer. Printer couldn’t be fixed but the Tech worked hard to try & fix it! We bought a Brother printer after that. Have had it approx. 3 years now & it has worked well until recent. Have had to unplug it & turn back on bc it says it needs toner sometimes when it doesn’t!! But unplugging & restarting works!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adding products

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the ability to add products to the protection as you purchase them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honestly amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have for reasons of protecting my stuff just in case and best buy is so amazing with customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It Sometimes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having this but I do not like having to pay for services on certain items with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Carolyn Krlin

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is great, especially if you have several items. They see you quickly and either repair while you wait. Or you can choose to pick it up after the repair is completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best service for Geek Squad. Pay the yearly plan and everything is covered amd tune ups . Also so many benifits

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Value Printer for Us

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves us a lot on ink purchase! Printing quality is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will always and love Best Buy protection they are simply the best!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have found that having a protection plan in place give us peace of mind that if anything goes wrong with our purchases, Best Buy will make it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Annual membership

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can I review protection plan when I just bought the product but keep getting prompts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!♡!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less worry about possible product issues. Real Peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For my open box DT Descend DN8 Subwoofer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this coverage as laet of BB Total to cover my “Excellent” Open Box Definitive Tech DN8 that’s not so excellent. The sub is working despite its super old appearance, like someone really abused it. I just hope that Geek Squad will acrually cover it if anything fix But the peace of mind is priceles.

    I would recommend this to a friend