Customer Ratings & Reviews

Had always come in handy. I generally try to buy everything from BB so i can stay on this plan.

This soundbar is phenomenal! I got my first entry level A Series Samsung sound bar 10 years ago and it’s still working great. I upgraded to a B series last year & had such huge improvement on sound from the A series. Now, I’ve gotten this Q series soundbar and my goodness! The sound is so clear & the subwoofer sounds amazing to round it out. It’s definitely worth the money!! I would highly recommend getting this sound bar if you can spare the extra couple hundred dollars.

It’s nice to have the piece of mind knowing things are under warranty for two years.

We are so happy to have it, it is peace pf mind for your product as Best Buy support is the best!

I am very happy I went with the best buy protection they offered me at my time of purchase. Highly recommend getting it.

Glad we were able to add protection to our elecrontics! Hope we dont have to use it but pleased to have the peace of mind!

The cost of the membership package easily pays for itself every year. The staff in the tech service department are very professional and helpful. Im “tech challenged” and am impressed with the patience and respect that I’m given! That constitutes as GOOD Customer Service which is rare in this current culture!

24 months at 0% interest is a deal worth making and I'd do it twice on the weekend!!

I've been getting it the protection plan for a few years now and it has been helpful. I've been able to take my items in for service without a hitch and get it addressed fairly fast. They were able to tell me if it was software or hardware and assist me with making the fixes necessary.

Thankful that online is an easy process. That theres a warrenty attached and i can have it shipped vs going through a long line

Its a good product service to have, help you on call or if you go to store inperson, its good

I wished I would have known about this much sooner! It is an absolutely must have. Especially if you have a lot of electronics etc

The representative was friendly and knowledgable and was able to help me with placing the order. It was quick and easy.

Best Buy Protection offers a great value for Total Members compared to buying directly from the manufacturer and relying on just that warranty. Best Buy Protection takes the hassle of dealing with shipping your device/s all over the place in the event a failure occurs. If you take good care of your tech, I can't recommend this more. Namely because you cans imply bring the item back into the store and not have to jump through a billion hoops like you tend to have to do when dealing with the manufacturer directly. This is one of the main reasons I tend to get all my devices directly from Best Buy.

Have saved lots of money on installations of item I have purchased . Good peace of mind insurance

Best Buys Monthly Protection Plan - included with deluxe total tech membership - is a top value and recommended add-on for most any electronic and especially for modern electronic devices with mechanical moving parts that wear out.

I loved since it gives 2 year protection and u don’t need to worry

Probably awesome. Even cooler if I get 400 on god :)

I never leave the protection on the table they always cover me if anything goes wrong. BUY THE PROTECTION!

A great value. Great support. Staff are knowledgeable and helpful.