Customer Ratings & Reviews

My plan comes standard with any purchase if your are Tech Team member. It will save you money.

Incredible perks and so far everything has been worth joining total tech. It is saving me money

I have not had occasion to use this protection, but my salesperson said it would prove useful

Its well worth the money if you dont got the plan i would recommend get it soon as possible

Quality wasn’t great so we returned it. Sound bars can be tricky because they all promise the world but few deliver.

Purchased DJI - Mavic Air 2 Drone and the protection plan July 2022.The drone had issues while it was covered,but they directed me to call DJI. Stop paying the almost $200 annual which I paid for two years and stuck with a dumb drone. Rip off !!!

When you buy something called Total Tech program BUT can't use it, was it just another sales promotion upsell feature that I should have been more buyer beware pessimist?

We have saved a bundle with Total Tech with all of the free in home delivery and services.

As a member I believe in if there's a problem someone's there to fix it so yes I like this

Excellent service provided by the Geek Squad when problems arose with our laptop computer.

After maybe four trips geek squad decided that I was having the same problem I had with the same sound system I had purchased before. The sound bar was not producing the clear accurate voice clarity that the system had advertised. It sounded as if it was muffled and to top it off the blue tooth connection to the back ground two speakers stopped working. It was also brought to my attention that the sound system has been problematic and not considered as a high end system and would not produce the sound I was looking for. Thank you Geek Squad for putting All the work into making a customer feel that you cared.

This is one of those things better to have it and not need it then need it and not have it

Best Buy Totaltech is absolutely worth every penny! Wouldn’t have electronics without it.

Love this program. It is great for those not so good home doers! 110% worth the money.

This is the best way to go with anything because no matter what it's accident's happen.

The Geek Squad is great they always do a great job. They are neat ;clean and courteous.

This coverage has been used by my wife and I and is worth every penny in my opinion!

When you need help it's always nice to know that you have someone to call to help you!

The protection from the Lakeland store was not good.When you pay in advance and don’t get the service you paid for, for almost a month, makes you wonder why you have the service.

I had to buy this again for the living room and it amazing. The price isn’t bad also.