Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 7316 reviews
(7,316 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 1 out of 5 stars
Stay Away
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one I bought wouldn’t power on. After I exchanged for a new one it worked great for about a month and then screen went black. Wouldn’t recommend
No, I would not recommend this to a friendRated 1 out of 5 stars
Apple Care Program
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hope this coverage provides better coverage than the previous Apple Care Plan. Last plan I spend a lot of money for no coverage when needed to repair previous IPad.
No, I would not recommend this to a friendRated 1 out of 5 stars
THEIFS
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You STOLD my Protection PLAN!! I WANT it BACK!!!!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Battery is awful.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.August 2024, 2 1/2 years old. Needs to be recharged weekly. Pain in the rear.
No, I would not recommend this to a friendRated 1 out of 5 stars
Nothing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy lied about the delivery date and then just cancelled the order without asking
No, I would not recommend this to a friendRated 1 out of 5 stars
I have never been to Richfield MN, so why is this
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never been to Richfield MN, so why is this order under my account?
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ill never use this after HORRIBLE EXPERIENCE WITH STORE MANAGEMENT MARSHALL. I WILL NEVER SHOP AT BEST BUY EVER AGAIN . AND IM TAKING MY COMPLAINT AS HIGH AS IT GOES
No, I would not recommend this to a friendRated 1 out of 5 stars
Screen went dark :(
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the device. It went dark (completely blank) after about a dozen uses - in the middle of a business trip. Ended up single screen for the remainder! Best Buy refunded me - they’re great.
No, I would not recommend this to a friendRated 1 out of 5 stars
No thank you.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money at all. $120 charge for a visit from an agent, $80 for parts
No, I would not recommend this to a friendRated 1 out of 5 stars
Faulty Starlink
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased and took home but had to return for a problem with the router.
No, I would not recommend this to a friendRated 1 out of 5 stars
Go somewhere else
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first it was good but then like after 6 months and had to use them again forget about! Their customer service is awful.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible service and product control.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missing 4 screws for the monitor mount. The tech support is not helpful since it does not help address missing parts for a new product from BestBuy
No, I would not recommend this to a friendRated 1 out of 5 stars
UNBELIEVABLE
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paid service is not covering my purchase from Best Buy!!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Would not set-up for use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hopeful that this product would work. I purchased it twice and it would never set up correctly. I kept getting the defective ones, perhaps.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not satisfied.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s frustrating to find out that there is a deductible for items if you have to actually have use it the total tech thing. It was just frustrating to find out when I expecting a $0 exchange.
No, I would not recommend this to a friendRated 1 out of 5 stars
Lame
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage, will not even connect to an iPad! App sucks, looks like I’m going to try out the Nanit instead, which is lame because we wanted the respirations tracking without a wearable.
No, I would not recommend this to a friendRated 1 out of 5 stars
PROTECTION PLAN
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pay annually, THEN have to pay for additional service! Not protection!
No, I would not recommend this to a friendRated 1 out of 5 stars
Future problems
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not used this service. Unclear how to use it if needed in future. Maybe a waste of money even with major problem with Bestbuy products
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hate it, total tech blocks me from buy gsp. Prefer a 4 year gsp plan vs the 2 year Best Buy protect plan which charges a deductible and you have to pay for monthly once your two years is up. Returned total tech
No, I would not recommend this to a friendRated 1 out of 5 stars
Defective printer out of the box!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Out of the box got an error message. Geek squad tried to help me but was unsuccessful. I lost confidence in the product so I will return it today.
No, I would not recommend this to a friend