Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 7316 reviews
(7,316 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 1 out of 5 stars
No free car installs
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took away free car installs, was the main use of my membership
No, I would not recommend this to a friendRated 1 out of 5 stars
Trash
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worthless over priced and it doesnt cover anything
No, I would not recommend this to a friendRated 1 out of 5 stars
Stick to a 5 year gsp
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Misleading coverage after year one, bestbuy charges 200 a year plus if you want to continue coverage gig have to pay more, plus a deductible
No, I would not recommend this to a friendRated 1 out of 5 stars
Sexist
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sexist installer at pineville nc changed my appointment and treated my wife as if a female knew nothing about cars. Best Buy Corp did nothing to correct it
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t buy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within 2!years, it is stopped with E2 (error2). And also the pump was never worked so I need to empty the full tank every day
No, I would not recommend this to a friendRated 1 out of 5 stars
UNRELIABLE, UNDEPENDABLE AND UNKNOWLEDABLE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.UNRELIABLE, UNDEPENDABLE AND UNKNOWLEDABLE They have no regard for their customers. They schedule appointments and then randomly don't show up - and don't call to say they aren't coming.
No, I would not recommend this to a friendRated 1 out of 5 stars
Mr
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If it all possible, I would love to get my money back. These items do not produce surroundsound the way the geek squad advised.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not Good!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure why I bought this since I also purchased another year of the My Best Buy Total Yearly Subscription on March 30, 2023.
No, I would not recommend this to a friendRated 1 out of 5 stars
Failed Total Tech
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They offer you services and then when you buy into them they fail to uphold to any services. And absolutely do not appreciate you being a member!
No, I would not recommend this to a friendRated 1 out of 5 stars
0/10
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work with smart devices and lags a ton even when connected to a strong signal
No, I would not recommend this to a friendRated 1 out of 5 stars
Not satisfied!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not purchase a sound bar. Total Tech was supposed to install my receiver, instead they sent appliance repair men to my home. I now have to wait a total of 3 weeks for installation!
No, I would not recommend this to a friendRated 1 out of 5 stars
Useless headphones don't buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones don't work, purchased it day one don't work
No, I would not recommend this to a friendRated 1 out of 5 stars
Best Buy friendly plan.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible plan. Look out for your customers. Plan doesn’t help the customer.
No, I would not recommend this to a friendRated 1 out of 5 stars
Mr
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will say speakers are in stock which they are not. Give you a delivery date only to say delayed up to five days
No, I would not recommend this to a friendRated 1 out of 5 stars
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible they don't cover anything and charges 75 $ to send some one to check the product
No, I would not recommend this to a friendRated 1 out of 5 stars
Not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely difficult to put together. Several teams came out and tried and were unsuccessful
No, I would not recommend this to a friendRated 1 out of 5 stars
Protection
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Man they sure do get you with this one. $200 and it auto renews without telling you.
No, I would not recommend this to a friendRated 1 out of 5 stars
No protection
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got an e mail saying the protection plan was canceled and now I have to buy one from the manufacturer, best buy has gown down the drain and service is even worse in store
No, I would not recommend this to a friendRated 1 out of 5 stars
lot of hazzle
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.is a lot of bs trying to renew this and it should of been easier instead
No, I would not recommend this to a friendRated 1 out of 5 stars
If you want to give money away, buy this.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This protection does not work. Best Buy will just refer you to manufacture, the manufacture will just refer you to Best Buy.
No, I would not recommend this to a friend