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Customer reviews

Rating 4.7 out of 5 stars with 7316 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 363 Showing 7,241-7,260 of 7,316 reviews
  • Rated 1 out of 5 stars

    No assistance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damaged my home and I still have not heard from the warrant company

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Arris router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turns off every few hours and need to turn or reset to get it work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    dissatisfaction and bad customer service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super bad they rescheduled my delivery appointment 3 times and never shown up

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No an good product. Thats why i switched to another plan.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    THEY REFUSE TO HONOR IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THIS! IT IS A WASTE OF MONEY! IT COVERS NOTHING!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fulfilling the requirements for their minimum review.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not feel safe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not feel safe using it. so had to return it to the store

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No no nooooo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They buy me something expensive that probably I will never use , actually the seller didn’t explain well what I was purchasing

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We been Best Buy clients for decades always best price always good and fast service. This protection we use every now and never but when we did everything was good

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    ...................

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No value to me yet since I had no availabilty to use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crappy technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    According to their policy For the 75 inches 8.2 dead pixels are acceptable on a 75 inch TV's. So much for the extra protection plan, that I paid handsomely for. This 75" TV is a year old and it is broke.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has become increasingly disappointing. Total tech and other service items are only as good as the service help. Service help is poor making these options worthless.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t Realize when I Purchased This that it put the Extra Guarantee on Everything You Buy in the Store Verrrry Happy about That

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it in July and it has stopped as of yesterday I seem to have problems with nugget ice makers going back to bullet ice Makes a sound like a human crying and it leaks

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind for Our New TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is for our new TV, and we’re glad to have it covered just in case. It gives us peace of mind knowing we’re protected if anything comes up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Protection came with my Best Buy Membership service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection plan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Membership is the way to go if your the type of person that purchases a lot of tech and want to be protected. I feel like your Tech is a investment and should be protect and Best Buy hasn't let me down when a product failed or has issues. The team is always accommodating and professional giving a great overall, shopping experience. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully won't be needed, but if so then the equipment is covered. Good to have this in case the need should arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Protection Service is absolutely essential to ensure our devices are well protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I got my dad best buy protection for his new computer because who knows what can happen and it’s always good to have help if you need it.

    I would recommend this to a friend