Customer Ratings & Reviews

I have not had to use the Best Buy Protection but am confident they will help me if I have issues with my product.

Cant beat best buy, i haven't had ny better experience than best buy

Product protection is good and free is good with total tech I paid for!

This protection is amazing. We haven’t had any issues when we have needed to use it!

No complaints About this product good to have warranty on your devices

Quick and easy customer and very helpful . Thank you, Best Buy

Protection when needed; a good form of insurance when needed.

Your 2 year Best Buy product coverage is only good if you keep making monthly payments .

Haven’t had it very long but it has worked okay so far.

This elliptical was defective out of the box. It is two weeks after I called Best Buy, and the Best Buy team has been a nightmare to work with. They expect me to take off work four separate days for this defective elliptical. I reached out to Best Buy immediately after assembly, and they recommended a return of the defective elliptical instead of a repair. I said I was disappointed that it could not just be repaired, but they said a straight return was much better than having to wait through the repair process so I agreed to return the item. I scheduled the return pickup and disassembly of the machine, and Best Buy gave me a window of noon - 8 p.m. for when the driver would arrive. I took off work, and the driver never showed up to pick up the return. I called Best Buy at 8 p.m. to find out what happened to the driver, and they said the driver cancelled the day before (no one at Best Buy bothered to check the driver's availability the day before or day of the appointment??), but they did not see the driver's note until now at 8 p.m. the day of the appointment. I asked them to reschedule the appointment, and they said the computer was not letting them so it would have to go to another department. I had to follow up with the other department (Field Team) because no one called me back. When I reached them, they said they could not disassemble the elliptical so they were sending me back to the first department. The first department (Geek Squad) said they still could not schedule me due to a technical problem. Aren't they tech support?? (This back and forth between both departments takes place over multiple days). Finally, today they said that they would have to come out on two separate days (of me taking off work) - one for disassembly and one for return pickup - despite only scheduling ONE day for both processes the first time (when the driver didn't show). I reminded them of this, and they blamed it on a technical issue that doesn't allow them to combine the two processes into one appointment. Again, aren't they tech support??? All of this trouble, with daily calls to Best Buy, to return a defective elliptical that they sent me. I cannot take off work four days for one defective elliptical (one for the original delivery, one for the first return day where the driver did not show, one for a disassembly person, and one for a return pickup driver). I do not think most people can afford to take off work four days in short period of time for an item that Best Buy allowed to be sold defective. I am still waiting to speak with a supervisor, but I have been waiting two hours today and no one has been available. Please save your money and buy an elliptical from someone else. This is a nightmare!!!

Bought in advance as I thought it was available July 24! Turns out it’s August 24 ! What!

I would like the coverage to be the life of the product

The best sound bar we have ever owned. Sound fills the room, now can’t wait until we get our sub to add on to the experience!

This radar detector is awesome. Has helped me out alot. Going to purchase a second one for my second vehicle.

Beware! This printer had insurmountable setup problems. Epson tech support was no help. Finally, when I contacted TotalTech they explained that this and other Epson printers often don't work under Windows 11

Not worth it, had poor experience with a damage claim.