Customer Ratings & Reviews

Weve had Geek Squad for years and inevitably something comes up where we have to use their services and they always come thru.

Great product and protection for all your Best Buy, needs. I have had to use it a few times and had no problem.

What can I say it’s always good to have. Don’t ever leave without it.

This is a great service provided by Best Buy and it is worth every penny! You are paying for protection of the product and gaining peace of mind knowing Best Buy will always assist you going forward should you have any issues in my opinion this is a great and must have purchase for all items at Best Buy! Worth every penny!

Protecting your newly purchased item is necessary.

Good to know my purchase is covered if ever needed

I have peace of mind knowing that all my Best Buy products are covered for 2 years.

Best Buy Protection is very worth it allowing for easy service!!!

This service isconvenient and readily available. However, I am disappointed that the tech who waited on me neglected to update my Cridit Card information. As a result, my service wad intgefreupted and my MS 365 which was installed in store after purchasde was cancelled. I had to call online service to fix the problem. The two techs neglected to cancel my old Credit Card and update the new card, which I asked them to do at purchase in the store. I also called thr BESTBUY Cororate Office and spoke to a person, gave the new card number. I was assured that my service is updated adn my new card was on file. After 3 trips to he store aqnd a phone call my service was interrupted. Geek Squad need to better train your technicians. I am going to cancel my service contract if I experience this incompitence again!

This isn’t just another protection plan…I had an issue with a computer accessory after a year and this plan covered the item and I was able to get my issue resolved. I would highly recommend this protection especially for high value items.

The vacuum cleaner failed after 14 months, but the store replaced it on the spot with no questions asked. Warranty is great.

that’s still ever and I can’t believe no one can compare or price match you guys you guys are the bomb

I always get the additional protection. Best Buy is always so quick go help resolve issues.

This service is amazing and saved me a lot of money and time.

Keeps me protected, and a lot more, hope I never need to use it! But protected if I do!

Awesome product. Awesome value. Awesome finance. Easy to understand.

The protection plan has been great and already has paid for itself. I went in expecting with my old laptop expecting to pay a lot of money, but was totally covered by this plan. Cannot say enough good about it.

More protection cant go wrong here. A little less afraid if something goes wrong.

Radio works great really appreciated the Best Buy geek squad technician gave excellent advice and help me pick a different radio that had no issues did a great job on the install couldn’t have asked for better service. This radio is the one he helped me pick the other radio he said had a lot of issues and people come back, Bluetooth is great wireless. Apple CarPlay is great always connect automatically. No issues whatsoever thank you Best Buy.

This is great. I have best buy membership which includes this automatically on most purchases. Itll really come in handy if i need it.