Customer Ratings & Reviews

Love the protection plan. Hope that I will not need it, but it gives me a sense of ease knowing that I have it.

I debated on buying this because I'll be honest, I'm a geek and i wanted to start my car from my phone. An even bigger plus is i can now start, lock, unlock and open my trunk from Alexa! Absolutely love this upgrade!

I was just so impressed with the agent that helped me pick out this printer. They listen to all of my needs and found the best possible match for what I needed. I love working with Best Buy because there’s always somebody there. That’s gonna help me out.

Always a fan of HP printers. Got this on sale and I’m glad I got it. Old printer was slow and many years old. This one is fast, good on ink and has fax which was a must for me. (Yes I still fax stuff every so often lol) great printer for a good price. Very happy with it

Have purchased other protection plans and Best Buy always stands behind the plans, and makes the process easy.

I have had this protection plan for more years than I can remember. It has paid off in various ways including repairs, debugging, and undoing mistakes I have made. The members of the Geek Squad are always friendly, knowledgable, and ready to fix the problem. They do not make you feel as if you are an “Idiot” for what you may have done wrong that requires their assistance. I would recommend their protection plan to anyone who has a computer or related product that they can help you with.

Having 24 months of peace of mind is worth every penny! Best buy helps with any and all issues you may face with the product. It’s a need.

Wish I would’ve done it sooner! Definitely worth every penny

The geek squad was a big help with gathering and picking out all the items needed for my son’s computer. They didn’t push anything more than we absolutely needed. They suggested things that would help.

The protection plan is very good to have. I've purchased several products and had to take them back. And they just refunded me

Great protection plan. If anything goes wrong they will credit you

Never had an issue love using total tech and getting items fixed or replaced within 24 months

Good thang to have product protection, instead of paying extra for each item you purchase.

In the past, you had to purchase protection plans when you purchased any item that cost you money and you didn't want to spend lots of money when it didn't work anymore. At some stores you still have to purchase these plans which adds to your purchase bill. Since I am a Totaltech member at Best Buy, anything I purchase is covered by their monthly Best Buy Protection up to a specified number of months at no additional charge. Also after the expiration of the monthly protection plan, you can still have repairs done by them at a lower cost.

Best thing I did with Best Buy. The service is spot on and even one installation (TV on a wall) pays for the cost. I had one TV cleaned as the fan wasn't working and didn't get charged a cent. BTW the TV is working fine -- and I had spent 2,800 on the TV. To me, worth every penny if you buy a lot of products rom Best Buy!! not to mention they offer an additional warranty on the product (thru Best Buy). Stop paying for all the additional costs for assembly/installation and get this great deal.

These were purchased for a household full of little girls who want to game with and be just like their daddy. . . They have so much fun having daddy - daughter time . . . And giving their mom much needed me time. . . Very happy household. . .

This ring is fantastic for monitoring sleep defincencies. I have a sleeping disorder and this has helped me detect any breathing irregularity.

Ease of mind when you have this plan. I feel that because of having this plan, I get better and quicker service.

The extended warranty gives me piece of mind with the items purchased from Best Buy.

Great!! It worked perfectly!! I ordered for my son’s graduation party!! He wanted some karaoke!! Couldn’t have asked for a better product!! Sound quality was awesome!!