Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7056 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 7,056 reviews
  • Rated 4 out of 5 stars

    Good but not sure about new changes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is great for when you need it but I have found that over the past 3 years they have changed it quite a bit. The price has increased yet the coverage has gone down. It's a little frustrating. HOWEVER, when I do need it, I have not had problems getting what is offered at the time. For example, my cord was broken for my laptop and I was able to get another shipped to me no problem. Also had an issue with a vacuum I purchased and was able to get a full replacement, again with no problems. The original was no longer in stock so I chose a comparable one. When it works, it works but I fear that with all the new changes, it won't be as easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the cost

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan has worked very well for me. After discovering that my old computer was dying, the plan helped me get my new computer up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Hi-rez Blu-ray player for movies and music!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned quite a few Blu-ray players over the years ( Sony and Samsung) but this model is over the top in picture quality and surround sound. It has all the feature anybody could want in Ultra 4K Blu-ray player. It is also a High Definition CD player and streamer. I could go on and on raving about this unit, but just know it is by far the best one in this price range. I would highly recommend it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value fir the money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend the protection program! Price is great to take the worry out of any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the protection and never have a problem if I need service. Everyone is able and very willing to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan offers our family wonderful peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ?

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great experience. Everyone was polite and helpful. They carried and loaded it in the vehicle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve enjoyed having the extra protection with Best Buy Tech support. These guys are on top of it and I always feel taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Goat

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is my GO TO SPOT. Who doesn’t love Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind is always a good thing… and this does what it’s supposed to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extrenely happy with my pruchase. Took a bit for me choose but glad i did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome plan

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will always purchase. You either get 100% back if its still under warranty and they cant fix it. Or you get money back towards a replacement item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the Best Buy program to cover all my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oura Ring 4

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tracker for all vitals, better than the Apple Watch Ultra for overall tracking but not for fitness. Good finish, quality and overall experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! Would buy this again. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best plan

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan helps when you have toddlers with expensive gaming consoles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good idea to have protection and they will answer for the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i love it!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i’m so excited for the stuff i am receiving i use best buy ever week

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision ever made!!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth having this. I have brought in my lens and they were able to fix it. I dropped nearly 1k on a lens and when it malfunctioned I brought it in to geeksquad paid a small deposit and got it fixed a month and a half later. It is not bad, I couldn’t imagine having to count a 1k lens at a loss. If you buy expensive things get the insurance it’s totally worth it. If your buying something expensive and don’t have money for insurance, ask yourself: can I buy this again?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty for items included in annual maintenance plan

    I would recommend this to a friend