Customer Ratings & Reviews

Do you need a squad who can help, well the Geek Squad is it! All you could as for.

Best Buy protection is the best and easiest way to deal with.

Tv is great and very good to watch.My family enjoys watching

Mmm, great service running geese squad.They never disappoint on taking care of their customers

The plan is needed since I have several major appliances from Best Buy. This is the only way I was able to get my Thermador Stove working correctly. The normal warranty process failed miserably for almost a year. Lots of wasted time. The geek squad stepped in and fixed it.

Geek Squad got our new I Pad up and running in short order after our purchase. Much appreciated.

Easy install, fair price! Works great! No problems with set up.

Recommend the protection... very good service, worth every penny.

Best Buy really did a great job with this product.

I've been using total tech for several months now. There are a few upsides that I've enjoyed since purchasing. The first is automatically getting apple care with purchases made through best buy. If you upgrade phones/tablets regularly, this almost pays for itself. You also get extended warranties on some appliances and devices as well. There are also membership pricing that discounts items from time to time. Also, I haven't needed to use it, but it's nice to know that if I need tech support or repair, I can get it through the benefits from technical support and diagnostics. On the downside is it's kind of pricy if you don't frequent your devices from Best Buy or need the technical support. It's a great value if you use it, but if you don't it's like having a gym membership and never going to the gym.

Great protection. Never had to use it yet and hope I never have to but good to know I have it just in case

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Love geek squad. I have had use them several times and they have always fixed any issues with ease…

Awesome product, gives us piece of mind! Would recommend to any new parent

Love my Geeks. Whether it is my phone, tablet or computer, they can always get me out of a jam!

Very happy to have this protection. Gives me peace of mind.

I like the protection plan but every device is different and you need to look up the requirements like how much you need to pay upfront for a replacement or repair

It protects my laptop and makes sure nothing happens to my school equipment.

Have used the plan and was pleased with the personnel and help.

I always get the protection plan. Best Buy makes it easy.