Customer Ratings & Reviews

Have had this service for at least 10+ years. Always helps and cost far less than other suppliers.

Good way to continue protecting yhe LG refrigerator we bought.

Have had the protection and never have a problem if I need service. Everyone is able and very willing to help.

Definitely at most have if you travel or you use your laptop where ever you go , even in your own home

The Monthly Best Buy Protection included with Annual Membership is the way to go! Best Buy protection continues past most manufacturer's warranties!

Easy to use and free space on your iPhone Staff were very helpful

Very happy with this protection for my new laptop. I’m at ease to know I am protected. It was advised by the Agent and was prat a good price.

Total Tech has been outstanding. I've had 2 TV's installed on walls for free, and a previous purchase wall mounted for $125. This last has created much more space in the room and freed a table. New subwoofer purchase is covered for 2 years without additional protection. Staff have been very professional and protective of our property.

Good investment, covers your purchases, so you don’t have to replace the items that we all know won’t last…we aren’t in Kansas anymore Dorothy…this Wicked ;) world really doesn’t build thing For Good.

worth every penny! saves you time money and works every time!

Quick response when needed. Love this service not bad for the price.

Always available to help and answer questions, great service.

I haven't had many things I've bought at Best Buy go wrong on me (unless I've had them for years), but when we have had machines malfunction, and I've contacted Best Buy, they've sent out a repairman who was cordial, knowledgeable and had a solution to solving the problem.

It was a great experience. Everyone was polite and helpful. They carried and loaded it in the vehicle.

Brenden from geek squad demonstrated very skillful technique to install this lock as he made sure that deadbolt can slide in/out smoothly and he also showed me how to charge batteries, add finger prints and many other neat functionalities . He is so far my best geeksquad experience at bestbuy although I had terrible experience with other technicians who was rude and cancelled my appointment at last minutes without notifying me

I recommend this product headset, but I had to return them because they were too small for me. So I chose return and buy bose earbuds.

Air conditioners work fantastic easy installation easy to use. Keep my place nice and cool.

I called In and explained that the TV was malfunctioning the person on the phone suggested, it was a part so I waited for the part to come in. Then when the Tech came out to install the part he said it was not the part and this issue with the TV was not going to be repairable and I would get the upgraded model of my TV, which is just amazing. Had I said I would rather the tech come out & assess the problem I would not have waited the extra week, so other than that it would have been five stars. There was no arguing or anything I was quite surprised at how they honored the warranty. Glad I purchased it & didn’t listen to my husband.

I’m a huge Shark fan. Steam mops, robot vacs, multiple vacuums corded and not and I think it may come to an end. Even with proper care and maintenance, the vacuum rarely has a good suction. It definitely doesn’t have good suction when using the handheld. The canister often doesn’t empty or doesn’t close all the way and when I pick it up to use again, debris falls out. Speaking of the canister, there’s a little section you can’t clean in it but debris still gets in. I’m tired of spending my hard earned money in a new vacuum every year or so.

I'm rating this product 5 stars, largely due to the impressive 24-month warranty. It offers extended peace of mind and demonstrates the company's confidence in their product's quality. The straightforward warranty terms make the experience seamless, and I highly recommend products with such dependable coverage.