Customer Ratings & Reviews

The protection service we own is very, very good and worth it

I’m a firm believer in certain products having protection plans, especially high and electronic stuff. I had someone come out to double check that everything was hooked up and working properly and having to worry about paying for it that’s already been paid for as well. Don’t have to wait long to get help up to the house to fix something. Been very happy with everyone who’s been out

Have heard its the way to go with purchase of my new Dell

Excelente service and for price paid by service provider

Love that everything is protected under a Best Buy Protection plan without the big payments and especially if you purchased the total protection plan

Very glad I made this purchase. Kevin, Jairus, and the team at my local Best Buy (Northridge) are always very informative and helpful when it comes to me being indecisive and I never feel pressured to make a purchase from this store. Also, I'm very happy that I became a total tech member.

The Best Buy product protection is an excellent service. I usually do not need it on any of the products I purchased at Best Buy. Yet when I do need it, I get expert service or my product is replaced. I would recommend this with any product you do not feel you can Repair by yourself.

This is the third year, we have purchased Best Buy's TOTAL TECH PROTECTION PACKAGE. The Geek Squad Reps. have made a great impression on my wife's confidence in being taking care of professionally & competently! We just purchased an LG 5.1.2 Soundbar to complement our LG OLED TV. The Geek Squad did a phenomenal in home install for us, no issues! In addition were given a 2 year extention service plan FREE! THANKS BB!

Got the protection program and it has worked great. Had a problem with an HP printer and got a new replacement at no cost because the protection program.

Very pleased with the help we needed with the security cameras to make the best choice for us.

Overall a good deal with the total membership. I would recommend this for frequent shoppers.

Always been helpful anytime I had a problem. Believe they have a great technical team too.

This is so important and we love the plan. It’s excellent and we wouldn’t be without it.

They r great always there to help and solve my problems!

I own a set of Ring cameras from about 4 years ago, and I had a friend who wanted some for their house. Not only was it still super easy to install, but the quality seemed so much better on hers, I might have to upgrade mine now! I did mine with solar panels, and hers as well, and would suggest the same to anyone else so they don't have to worry about the batteries at all.

Laptop works great and is very fast. The Geek Squad had it all set up for me and transferred all my data from the old computer for me!

Awesome if you have a lot of products from nearby!

Great service afterwards for the item you purchased

It’s important have a protection on your purchase,

Great service, very knowledgeable, priced right & great value