Customer Ratings & Reviews

Love the Geek Squad total package. Gives me peace of mind just knowing I can tap into this cadre of tech experts to troubleshoot any problems with my electronic devices. Very easy to use. Available 24/7. Makes my life easier.

Been a LONG time Sonos guy. Just bought a picture frame tv and wanted this product because it fits into my existing ecosystem of Sonos speakers. So if I am hosting a party I can have the game playing through out the house.

The customer service is amazing ! I have nothing but the best from Best Buy .

This is really worth it if you have a PC. I messed mine up installing some ram, dropped it off at BB and the next day they had it installed and working!

I bought this because ove always been taught that electroni s are guaranteed to do one thing. FAIL. Not say these are bad electronics but eventually stuff happens. Thank you for the services

Awesome plan. Gives you great deals and ease of mind

This is a great value. I have been able to add some many devices under this plan to have access to a warranty. I have used it on a fridge, microwave, and tablets.

The program is great. I have had issues with items out of warranty that are covered without a problem.

hope i never need to use but like insurance makes you feel better to have

It measures basically everything I want to know. I’ve been doing 10K+ steps everyday now and I can wear it to sleep vs a bulkier apple watch

So glad i purchased this protection plan. Has actually saved me money over the year since I have made several significant purchases. Service has been great. On time. Service crew knowledgeable and courteous. Worth the money from several perspectives.

Would recommend getting this. I use it all the time

I have made use of my Best Buy plan on multiple occasions and at considerable savings to out of pocket expenses on repairs. Several tv repairs, a refrigerator repair, and dish washer repair. One issue is all I needed to more than cover the cost of the plan.

Delivered timely and Omar was very polite. I am well pleased!

I only buy drones from Best Buy because they have this warranty. It's better than the DJI warranty because of the cost and ease of use. I won't buy a drone without a warranty because I have learned drones really don't cope with crashes well. They break 9/10 incidents.

If you were able to travel out of space, you would find the experience of a lifetime at BestBuy among the stars, your SONY TV, and a whole lot more, so travel if you dare, you what regret it, so explore BestBuy will be there in your journey to the best store in town. Marc Phillips

i’m so excited for the stuff i am receiving i use best buy ever week

Great product that’s been a life saver. Sometimes there’s weird glitches with the connection but over all this has been an amazing and worth while product. Definitely worth the price and peace of mind, keep in mind there’s a yearly subscription too which helps but not required.

It’s good to know I’m covered through Best Buy, when I have had a problem it was taken care of.

Total tech free 2 year warranty will add up if you continue to use it on Best Buy products. Best Buy mobile app does actually offer good deals and price drops. Additionally found a extra savings for my aunts laptop.